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unable to sync accounts from money dance and bank.

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jay

14 Nov, 2021 11:53 AM

I have set up link to the bank but unable to download or sync account with the bank. Thank you for help.

1. 1 Posted by jay on 14 Nov, 2021 11:54 AM

   

   I have set up link to the bank but unable to download or sync account with the bank. Thank you for help.

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2. 2 Posted by Stuart Beesley ... on 14 Nov, 2021 01:12 PM

   

   MD Version/Build?
   OFX DC or MD+/Plaid
   Errors in Help/Console?
   Any error messages?

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3. 3 Posted by JAY SHAW on 15 Nov, 2021 12:02 AM

   

   Version 2022.2 (4060)
   MD+
   No errors in Help/Console
   When downloading transactions message:
   "Download zero new transactions for account......"

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4. 4 Posted by dtd on 15 Nov, 2021 12:11 AM

   

   just a user

   "Download zero new transactions for account...."
   is considered a successful link to the bank and a download (albeit zero transactions).

   Do you know that there are transactions you have not received?

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5. 5 Posted by JAY SHAW on 15 Nov, 2021 12:16 AM

   

   Everything works now. Many thanks for your help.

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