unable to sync accounts from money dance and bank.

jay's Avatar

jay

14 Nov, 2021 11:53 AM

I have set up link to the bank but unable to download or sync account with the bank. Thank you for help.

  1. 1 Posted by jay on 14 Nov, 2021 11:54 AM

    jay's Avatar

    I have set up link to the bank but unable to download or sync account with the bank. Thank you for help.

  2. 2 Posted by Stuart Beesley ... on 14 Nov, 2021 01:12 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    MD Version/Build?
    OFX DC or MD+/Plaid
    Errors in Help/Console?
    Any error messages?

  3. 3 Posted by JAY SHAW on 15 Nov, 2021 12:02 AM

    JAY SHAW's Avatar

    Version 2022.2 (4060)
    MD+
    No errors in Help/Console
    When downloading transactions message:
    "Download zero new transactions for account......"

  4. 4 Posted by dtd on 15 Nov, 2021 12:11 AM

    dtd's Avatar

    just a user

    "Download zero new transactions for account...."
    is considered a successful link to the bank and a download (albeit zero transactions).

    Do you know that there are transactions you have not received?

  5. 5 Posted by JAY SHAW on 15 Nov, 2021 12:16 AM

    JAY SHAW's Avatar

    Everything works now. Many thanks for your help.

  6. System closed this discussion on 14 Feb, 2022 12:20 AM.

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