tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/20603-md-transactions-not-merging-automaticallyInfinite Kind: Discussion 2021-12-13T14:42:16Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-01T12:36:16Z2021-12-01T12:36:16ZMD+ transactions not merging automatically<div><p>Hi Jason,</p>
<p>We are sorry to hear about the problem you have encountered.</p>
<p>Upgrading to the latest preview version should hopefully fix the problem for you.</p>
<p>Moneydance 2022.3 (4062) is now available to download from <a href="https://infinitekind.com/preview">this page</a>.</p>
<p>For a full list of improvements in the preview version, please refer to <a href="https://infinitekind.com/previewdl/current/changelog.txt">this page</a>.</p>
<p>I hope this information is helpful. Please let us know if you have further questions or need more assistance.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-01T15:33:41Z2021-12-01T15:33:41ZMD+ transactions not merging automatically<div><p>@Maddy thanks for the quick response. I should have mentioned that I am already on 2022.3 (4062) build as I saw it had fixes for this, but it did not work for me.</p></div>Jasontag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-01T16:34:33Z2021-12-01T16:34:33ZMD+ transactions not merging automatically<div><p>Would you be able to send us a copy of your Moneydance error logs, the logs should include information on what might be causing the issue.</p>
<p>They are saved on your computer as an <strong>errlog.txt file</strong>. You need to navigate to: <strong>Local Disk(C:)>Users>Your Name>.moneydance</strong></p>
<p>Finally you can copy the full content into your next reply <a href="https://infinitekind.tenderapp.com/discussions/online-banking/20603-md-transactions-not-merging-automatically">here</a>.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-01T19:54:38Z2021-12-01T19:54:38ZMD+ transactions not merging automatically<div><p>Sure, here it is attached!</p></div>Jasontag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-06T10:14:15Z2021-12-06T10:14:15ZMD+ transactions not merging automatically<div><p>Thank you for the additional information, Jason!</p>
<p>We've released a new preview version, could you try downloading and installing <strong>Moneydance 2022.3 (4063)</strong> from <a href="https://infinitekind.com/preview">this page</a>.</p>
<p>Then, if the problem persists, could you send us the content of your console again? Could you ensure you have the console window open while trying a download?<br>
You should follow the steps below:<br>
1) In Moneydance, click on the Help menu and select the Console Window option. This will open the console messages window.<br>
2) While the Console Window is open, attempt to download your data again. Any error messages should be recorded to the Console.<br>
3) Select all of the text in the Console and use the "Copy to Clipboard" button at the bottom to copy the text.<br>
4) Paste the text from the message window into a text file (preferably saved with a .txt extension) and attach that file to your response here.</p>
<p>Thank you</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-08T05:29:47Z2021-12-08T05:29:47ZMD+ transactions not merging automatically<div><p>Thanks, I have updated to 4063 and have been monitoring the few transactions I have trickle in. So far it seems to be working but I'll watch it for a few more days to confirm.</p></div>Jasontag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-08T10:24:47Z2021-12-08T10:24:47ZMD+ transactions not merging automatically<div><p>Thank you for letting us know, Jason!</p>
<p>I'll keep this <a href="https://infinitekind.tenderapp.com/discussions/online-banking/20603-md-transactions-not-merging-automatically">thread</a> open for the time being, then.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-13T14:38:46Z2021-12-13T14:38:46ZMD+ transactions not merging automatically<div><p>It looks like MD+ transactions are now merging like I expect them to. Thanks for the quick fix/update!</p></div>Jasontag:infinitekind.tenderapp.com,2009-01-14:Comment/495204072021-12-13T14:42:02Z2021-12-13T14:42:02ZMD+ transactions not merging automatically<div><p>You are welcome, Jason!</p>
<p>I'm very pleased to hear that.<br>
I'll close this discussion for now, but do not hesitate to contact us again, if you need further assistance.</p>
<pre>
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We wish you a lovely festive period!</code>
</pre>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy