Using Moneydance+ to connect to Bank of Little Rock

David Gill's Avatar

David Gill

08 Dec, 2021 03:53 AM

I think i have followed all of the steps correcting to setup Moneydance+ but when I go to download the transactions for the specific account I am taken to the banks website. I think I'm supposed to login since the "session will be "cached" for a period of time. However after entering my credentials I can not get the webpage to proceed once I press the "Log In" button on the website.

  1. Support Staff 1 Posted by Maddy on 08 Dec, 2021 12:09 PM

    Maddy's Avatar

    Hi David,

    We are sorry to hear about the problem you have encountered.

    I believe that the internal browser is appearing because there is a URL in the account's information. When you have the account selected and its register visible, can you select the Account->Edit menu and remove the URL from the account information? After that, the download button should then retrieve your transactions through Moneydance+ for that account.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  2. Maddy closed this discussion on 23 Feb, 2022 11:17 AM.

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