Using Moneydance+ to connect to Bank of Little Rock

David Gill's Avatar

David Gill

08 Dec, 2021 03:53 AM

I think i have followed all of the steps correcting to setup Moneydance+ but when I go to download the transactions for the specific account I am taken to the banks website. I think I'm supposed to login since the "session will be "cached" for a period of time. However after entering my credentials I can not get the webpage to proceed once I press the "Log In" button on the website.

  1. Support Staff 1 Posted by Maddy on 08 Dec, 2021 12:09 PM

    Maddy's Avatar

    Hi David,

    We are sorry to hear about the problem you have encountered.

    I believe that the internal browser is appearing because there is a URL in the account's information. When you have the account selected and its register visible, can you select the Account->Edit menu and remove the URL from the account information? After that, the download button should then retrieve your transactions through Moneydance+ for that account.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

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