tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/2143-two-accounts-at-one-bankInfinite Kind: Discussion 2016-01-31T17:38:43Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/390497342016-01-31T13:23:12Z2016-01-31T13:23:12Ztwo accounts at one bank<div><p>Hi Ryan,</p>
<p>Can you give me the name(s) of the financial institution(s)
you're trying to connect to? Can you please verify the exact build
version of Moneydance you are running? To do this run Moneydance
and from the menu bar select Help->Console Window... Then copy
and paste the output of the console window to this discussion.</p>
<p>Thanks!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanleytag:infinitekind.tenderapp.com,2009-01-14:Comment/390497342016-01-31T16:46:17Z2016-01-31T16:46:17Ztwo accounts at one bank<div><p>Thanks for looking at this!</p>
<p>My financial institution for this use case is Vanguard.<br>
My Moneydance build is 2015.3 (1175)</p></div>Ryantag:infinitekind.tenderapp.com,2009-01-14:Comment/390497342016-01-31T17:06:55Z2016-01-31T17:06:55Ztwo accounts at one bank<div><p>Hi Ryan,</p>
<p>Can you try upgrading to the latest preview release of
Moneydance from here:</p>
<p><a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>and see if that fixes the issue that you're seeing?</p>
<p>Scott Meehan<br>
Infinite Kind Support</p></div>Scott Meehantag:infinitekind.tenderapp.com,2009-01-14:Comment/390497342016-01-31T17:27:24Z2016-01-31T17:27:28Ztwo accounts at one bank<div><p>I upgraded and now my Moneydance version reports that it is
2015.7 (1341)</p>
<p>I then went through the process to set up online banking for
both user accounts at vanguard and I was able to download
transactions from each of the six accounts.</p>
<p>It worked perfectly.<br>
Thanks!</p></div>Ryantag:infinitekind.tenderapp.com,2009-01-14:Comment/390497342016-01-31T17:38:42Z2016-01-31T17:38:42Ztwo accounts at one bank<div><p>Ryan,</p>
<p>Great to hear you're back up and running, feel free to contact
us for any additional support!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanley