Moneydance+ error

Jose Zozaya's Avatar

Jose Zozaya

20 Feb, 2022 09:52 PM


I've trying to setup moneydance+, after login with plaid to 2 of my banks, I get an error of a malformed result

Then in the synced accounts I got a "no name" connected account

any clues ?

  1. Support Staff 1 Posted by Maddy on 25 Feb, 2022 01:28 PM

    Maddy's Avatar

    Firstly, please accept my sincere apologies for the delay in responding to your query, Jose!

    You should navigate to the Online>Setup Moneydance + menu again and look in the connections list (scroll down).
    When you see "no name" listed, you should disconnect it and restart Moneydance.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  2. System closed this discussion on 27 May, 2022 01:30 PM.

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