Moneydance+ error

Jose Zozaya's Avatar

Jose Zozaya

20 Feb, 2022 09:52 PM

Hi,

I've trying to setup moneydance+, after login with plaid to 2 of my banks, I get an error of a malformed result

Then in the synced accounts I got a "no name" connected account

any clues ?

  1. Support Staff 1 Posted by Maddy on 25 Feb, 2022 01:28 PM

    Maddy's Avatar

    Firstly, please accept my sincere apologies for the delay in responding to your query, Jose!

    You should navigate to the Online>Setup Moneydance + menu again and look in the connections list (scroll down).
    When you see "no name" listed, you should disconnect it and restart Moneydance.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on 27 May, 2022 01:30 PM.

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