Can't connect with bank
I signed up For Moneydance+ and have rune the program. But Moneydance still reports Unable to connect with bank.
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1 Posted by John Hunter on 20 Mar, 2022 11:49 PM
There was an error communicating with your financial institution. The details of this error are below.
Bank Name: Golden 1 Credit Union
Account: Checking
Account Number: 977250=0
A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.net.UnknownHostException: homebanking.golden1.com
Support Staff 2 Posted by Maddy on 21 Mar, 2022 12:29 PM
Hi John,
We are sorry to hear about the problem you have encountered.
I have responded to your other discussion earlier today. You should have received a copy of the reply via email. You can view the other discussion on [this page]https://infinitekind.tenderapp.com/discussions/online-banking/21904... Please find the same reply below:
You could try removing and recreating the connection. In order to achieve this navigate to Online menu->Moneydance+ Set up and where it reads "Connected" on the right, click and select disconnect in the popup. Then try to recreate the connection as outlined here.
I hope this information is helpful. Please let us know if you have further questions or need more assistance.
--
Maddy, Infinite Kind Support
System closed this discussion on 20 Jun, 2022 12:30 PM.