Moneydance+ Plaid not working with both Target Red Card & Penfed

ixo's Avatar

ixo

05 Apr, 2022 05:54 PM

When trying to set up either of these in Plaid, it says the connectivity is down. When might this be resolved?

  1. Support Staff 1 Posted by Maddy on 06 Apr, 2022 12:00 PM

    Maddy's Avatar

    Hi Tristan,

    We are sorry to hear about the problem you have encountered.

    Which version and build of Moneydance are you using?
    To check, open Moneydance and select Moneydance --> About Moneydance

    If you haven't already, you could navigate to Online menu->Moneydance+ Set up and where it reads "Connected" on the right, click and select disconnect in the popup. Then try to recreate the connection as outlined here.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. 2 Posted by Ixo on 06 Apr, 2022 12:06 PM

    Ixo's Avatar

    The error is in Plaid and I’m using the latest pre-release of MoneyDance.

  3. System closed this discussion on 06 Jul, 2022 12:10 PM.

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