MD+ problerms downloading DISCOVER card data

ED HAREN's Avatar

ED HAREN

08 Apr, 2022 04:29 PM

Have 2 other c/card accounts and a bank which are downloading correctly.
Have tried re-connecting and deleting and reloading.
Hitting DOWNLOAD button gives a popup asking what date range I wish for the first download.
I select a date range which has transactions but none download.
Is there a problem with DISCOVER?
thanks Ed

  1. Support Staff 1 Posted by Maddy on 11 Apr, 2022 12:07 PM

    Maddy's Avatar

    Hi Ed,
    Thank you for contacting Moneydance support.

    Firstly, if might help mentioning that to maintain system stability, Discover currently only allows Transaction updates daily between 12am-12pm UTC

    Secondly, can you try upgrading to the latest preview version, as this should hopefully fix the problem for you?
    Moneydance 2022.3 (4071) is now available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  2. System closed this discussion on 11 Jul, 2022 12:10 PM.

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