tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/2214-chase-southwestInfinite Kind: Discussion 2016-02-05T16:36:41Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/390963502016-02-04T20:23:24Z2016-02-05T16:30:17ZChase Southwest<div><p>Won't download. Keeps telling me there are Java errors with no
way to fix them. Using 2014 Macintosh edition. Do I need to
download 2015 edition?</p></div>Lawrence Leichtmantag:infinitekind.tenderapp.com,2009-01-14:Comment/390963502016-02-05T10:32:59Z2016-02-05T16:30:16ZChase Southwest<div><p>Hi Lawrence,</p>
<p>Can you provide more information about the errors you are
receiving? If possible, can you send me a screenshot? You can read
instructions for taking a screenshot from <a href="http://www.take-a-screenshot.org">here</a>.</p>
<p>Could you also let me know the version and build of Moneydance
you are running? To do this run Moneydance and select Help -->
Console Window. Then, copy and paste the first line to this
discussion, which should read -<br>
Starting Moneydance <em>Version</em> ( <em>Build</em> )</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jennytag:infinitekind.tenderapp.com,2009-01-14:Comment/390963502016-02-05T16:27:38Z2016-02-05T16:30:16ZChase Southwest<div><p>Followed the instructions on the forum for deleting and
reinstalling the<br>
online banking for the Chase accounts and it worked fine.</p></div>Lawrence Leichtmantag:infinitekind.tenderapp.com,2009-01-14:Comment/390963502016-02-05T16:36:40Z2016-02-05T16:36:40ZChase Southwest<div><p>Glad to hear you got this resolved!</p>
<p>Please let me know if I can be of further assistance.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny