Strange GUIDs appearing in accounts list, seem to be corrupting accounts

Milo Chan's Avatar

Milo Chan

24 Apr, 2022 05:43 PM

I don't know exactly when this started happening, but I have many strange accounts appearing in MD 4060 (see screen grab). When I try to delete these accounts, many of the remaining accounts become corrupted; their balances are completely thrown off. In the past, I had syncing via DropBox enabled, but this is now turned off. And recently, one credit card account was hacked and a new card with a different account number was issued. Finally, at one point, I had to restore my entire computer from backup, and restoring MD was problematic; it's why I disabled DropBox sync. I have many years of history in MD, so this is extremely distressing. How do I fix this?

  1. 1 Posted by Stuart Beesley ... on 24 Apr, 2022 06:11 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    This normally happens when you have a badly sync'd secondary dataset and restore that version.... So, do you have a good 'primary' / master dataset that you can restore/use?

  2. 2 Posted by Milo Chan on 24 Apr, 2022 07:54 PM

    Milo Chan's Avatar

    I restored from an archive from last month, but the GUID account is still there. Then I "showed" all the accounts in the left NAV bar. This seems to have had a positive effect on the affected accounts. Many of them seem to be "parented" to this GUID account. I edited these accounts to reparent them to the "base" account, which also seems to clear these accounts up (their balances reconcile now).

    I would like to re-enable sync, but I am afraid. It seems like it would be better if I could start a fresh DropBox sync uncontaminated by history. Does that sound reasonable? How would I go about clearing/deleting all previous history of MD DropBox syncs?

  3. 3 Posted by Stuart Beesley ... on 24 Apr, 2022 08:01 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    You need 🧰. Install/run toolbox extension. Enable hacker mode. Click hacker button. Select force reset sync. You can then setup sync again.

  4. 4 Posted by Stuart Beesley ... on 24 Apr, 2022 08:16 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Ps. If toolbox says you are running as secondary, and if this is a primary dataset, then also enable advanced mode and click promote to primary too.

  5. 5 Posted by Milo Chan on 26 Apr, 2022 12:36 AM

    Milo Chan's Avatar

    Thanks. I promoted to primary and reset sync. I think it is syncing now (I hope... is there any way to check status?).

    When I start MD Toolbox, I get a "detected multiple dates" warning. What does this mean and should I try to fix this?

    And did I say "Thanks"? This toolbox seems amazing ... and scary!

    Also, I am not opening MD by double-clicking on anything. I'm starting it normally. However, after promoting my current file to primary, the name of the dataset is still long and convoluted, something like "Milo Chan 2021-11-23_2022-04-15.moneydance". Is it safe to simply rename the file?

  6. 6 Posted by Stuart Beesley ... on 26 Apr, 2022 05:10 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    … it means exactly what it says…? The name on your dataset, with what looks like lots of dates in the name, implies you keep opening backups which restores datasets, and then you do the same again….? It’s not necessarily a problem. Depends how you are working.

  7. 7 Posted by Stuart Beesley ... on 26 Apr, 2022 05:10 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Toolbox 🧰 +1 😃

  8. 8 Posted by Milo Chan on 28 Apr, 2022 11:02 AM

    Milo Chan's Avatar

    I'm an idiot... I misread the alert to say "Detected multiple dates in dataset file", not "filename". I renamed the primary dataset.

    I seem to have one remaining bit of weirdness in my dataset. There is one account with a GUID name, "42465db3-38fd-4077-9795-6bb4a582f2e0". It shows no transactions when I display it, but I'm afraid to delete it, in case it messes with other account balances. Can I use Toolbox to analyze it further? :-)

  9. 9 Posted by Stuart Beesley ... on 28 Apr, 2022 11:29 AM

    Stuart Beesley (Mr Toolbox)'s Avatar

    There's no need.. If you go into that account and there are no transactions, then you can delete it... MD will stop and warn you if it finds transactions.... If it does, then STOP and come back here...

  10. 10 Posted by Milo Chan on 28 Apr, 2022 03:54 PM

    Milo Chan's Avatar

    Beautiful... I was able to delete that last weird account and all accounts still reconcile. Thanks so much for your assistance!

  11. 11 Posted by Stuart Beesley ... on 28 Apr, 2022 03:56 PM

    Stuart Beesley (Mr Toolbox)'s Avatar


    Mr Toolbox

  12. System closed this discussion on 28 Jul, 2022 04:00 PM.

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