My Credit Union isn't listed

dan.kalagher's Avatar


11 May, 2022 01:17 PM

When I try to setup online banking, my credit union (Digital Federal Credit Union) doesn't appear. I'd love to use MoneyDance+, just need DCU to be supported.

  1. Support Staff 1 Posted by Maddy on 11 May, 2022 01:27 PM

    Maddy's Avatar

    Hi Dan,
    Thank you for contacting Moneydance support.

    Currently, Moneydance supports automatic downloads using Direct Connect or Moneydance + but unfortunately neither of these automatic connection methods are supported by Digital Federal Credit Union, at the moment.

    Without Direct Connect and Moneydance +, you are still able to easily import your data into the program.
    We'd recommend you use the OFX or QFX file format if either of these are available. If not, use the QIF file format. You can find the steps for manually importing your data in this article.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    Maddy, Infinite Kind Support

  2. System closed this discussion on 10 Aug, 2022 01:30 PM.

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