USAA Online Banking Authentication

Unkie Neal's Avatar

Unkie Neal

22 Apr, 2015 04:41 PM

Each time I open Moneydance, after entering the file password I'm prompted for my USAA online pin. Any way to save this without being prompted each time MD is launched? I upgrade from MD2014 which did not prompt for the pin.

  1. 1 Posted by Scott Meehan on 22 Apr, 2015 09:05 PM

    Scott Meehan's Avatar

    Hi Neal,

    Can you try disabling encryption via File -> Encryption, then restarting Moneydance and re-enabling encryption via File -> Encryption, making sure to select the "Store online passwords in file" option and download your transactions from USAA, then restart Moneydance again and see if your pin is saved correctly then?

    Scott Meehan
    Infinite Kind Support

  2. 2 Posted by Unkie Neal on 22 Apr, 2015 09:59 PM

    Unkie Neal's Avatar

    That worked. Many thanks, Scott.

    Neal

  3. 3 Posted by Scott Meehan on 23 Apr, 2015 01:42 PM

    Scott Meehan's Avatar

    Hi Neal,

    I'm glad to hear that that worked and we're happy to help! Please let us know if we can be of further assistance!

    Scott Meehan
    Infinite Kind Support

  4. Scott Meehan closed this discussion on 23 Apr, 2015 01:42 PM.

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