wont download transactions



02 Jun, 2022 08:08 PM

i have the most up to date version just updated today it wont download transactions

  1. 1 Posted by dtd on 03 Jun, 2022 02:57 AM

    dtd's Avatar

    just a user

    more detail needed - assuming you are on 4087 based on your message.

    otherwise -
    did it work before? did the upgrade change things?
    are you using ofx or MD+ ?
    any more detail would help others diagnose

  2. 2 Posted by JENNIFER COX on 03 Jun, 2022 04:28 PM

    JENNIFER COX's Avatar

    it worked before but the update did not cause the problem the problem already existed and i updated hoping that would fix it

  3. Support Staff 3 Posted by Ethan on 03 Jun, 2022 10:34 PM

    Ethan's Avatar

    Hi Jennifer,

    I think we're going to still need more details. Which connection method are you using, and which bank are you having trouble with? Are you getting any error messages, and if so, what are they? The more information you can give, the better we can offer suggestions.

    Infinite Kind Support

  4. 4 Posted by Jennifer Cox on 11 Jun, 2022 06:33 PM

    Jennifer Cox's Avatar

    It won’t work they old way. I got it to work with the moneydance plus. But fir dine accounts it automatically dies it without asking but others I get a pop up that asks which one

  5. System closed this discussion on 10 Sep, 2022 06:40 PM.

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