Data not being Downloaded

Anna Gates's Avatar

Anna Gates

03 Jun, 2022 05:08 PM

I get the message "The given customer IDS or PIN is not valid. For more information, contact your financial institution. Additional information from the server: Signon (for example, user ID or password) invalid."

Since the User ID is my SSN and the password has not been changed I am puzzled and my financial institution says they can't help with this. Can you?

  1. System closed this discussion on 02 Sep, 2022 05:10 PM.

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