Bank of America
BOA md:1039 now says:
'Name: Bank of America !!Not Accepting New Connections!! (md:1039)'
is there a working BOA profile?
Thanks
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1 Posted by dwg on 12 Jun, 2022 09:16 AM
I believe that has been the position for some years, that is what the listing said last time I looked, but I do not believe it means what many interpret it as i.e. I believe it means that BoA has not been accepting new requests from customers to use their direct connect system but existing customers of the service could continue to use it.
I think the problem is that the wording is misleading.
2 Posted by dwg on 12 Jun, 2022 09:18 AM
FWIW BoA's reference is:
https://www.bankofamerica.com/online-banking/online-financial-management-faqs/
3 Posted by Stuart Beesley ... on 12 Jun, 2022 09:30 AM
Thanks 👍
Support Staff 4 Posted by Ethan on 12 Jun, 2022 09:38 PM
That's correct. They haven't allowed direct connections to be activated for new accounts for years, but they haven't shut off existing ones. We wanted to keep that connection profile in there for people who already had established connections, but wanted to make it as clear as possible that this wouldn't work for most people.
I'm actually surprised they've left the existing connections on for so long, it seemed like they were going to retire the servers completely, which still could happen any day. Maybe they just forgot.
Ethan
Infinite Kind Support
System closed this discussion on 11 Sep, 2022 09:40 PM.