TD bank error

Hisham Abouelleil's Avatar

Hisham Abouelleil

23 Jul, 2022 03:40 PM

I have been trying to setup my TD Bank accounts with no luck. I used to be able to use it reliably up until about 2018. Since then, nothing. First issue I encounter is the when I try to download transactions. I also followed the instructions to call TD bank and have them enable direct connect for Quicken 2018. However, they aren't able to do that because they first need Moneydance to attempt the connection. I assume it's not happening because of the java error. I've been using Moneydance since 206 and REALLY don't want to switch to Quicken.
Thanks for your assistance.

  1. 1 Posted by Hisham Abouelle... on 23 Jul, 2022 03:46 PM

    Hisham Abouelleil's Avatar

    Here is the full error:

    There was an error communicating with your financial institution. The details of this error are below.

    Bank Name: TD Bank Online Banking
    Account: TDBank-Paypal
    Account Number: XXXXXXXXX (redacted)

    A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
    Error Description: Received fatal alert: internal_error

  2. System closed this discussion on 22 Oct, 2022 03:50 PM.

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