Recent bank transactions not downloading for AmEx & Golden 1 Credit Union

brozo's Avatar

brozo

18 Aug, 2022 04:00 PM

I've updated to preview 2022.5 (4091) to try & alleviate the problem with no success.

When I download transactions, most download without issue once with the exception of transactions from the last several days. It happens for both AmEx & Golden 1 Credit Union. I've tried re-linking the connection - doesn't help. I've tried resetting the sync date which also doesn't help. All transactions will be downloaded from the start date I specify with the exception of transactions for the last several days.

The only thing that works is to disconnect the connection and re-add it, then download transactions. This will successfully download ALL transactions. Subsequently, the accounts will not download recent transactions unless I disconnect/re-add the accounts again.

No error messages are received at all.

Bill

  1. 1 Posted by brozo on 20 Aug, 2022 04:07 PM

    brozo's Avatar

    No need to pursue this further. I cancelled the moneydance+ subscription. I'm not going to be charged a monthly fee for software that is buggy.

  2. brozo closed this discussion on 20 Aug, 2022 04:07 PM.

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