Checking Acct Problems

John Osborne's Avatar

John Osborne

28 Aug, 2022 02:06 AM

I just did an update of my Moneydance version but now my checking acct. won't updae online. Savings updated ok. Checking was working before.

  1. 1 Posted by sth on 28 Aug, 2022 02:56 PM

    sth's Avatar


    More info? What version did you update from and to?

    What OS?

    What bank is the checking account on?

    Can you attach the err log.txt file after opening MD, attempting to update the accounts and then quitting.

    To find “errlog.txt”
    (Mac OS) Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance/errlog.txt
    Hold the option key and use the "Go" menu in the finder to access the Library folder.
    Or open a finder window, press Command-Option-G (⌘⇧G) and paste in this path
    ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support/Moneydance (Windows) C:\Users(yourusername).moneydance\errlog.txt

    (NOT IK Support)

  2. System closed this discussion on 27 Nov, 2022 03:00 PM.

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