tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/24266-cant-connect-to-usbankInfinite Kind: Discussion 2023-01-20T11:10:20Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/562086722022-10-20T06:40:17Z2022-10-20T06:40:17ZCan't connect to USBank - direct connect - OFX service method<div><p>just a user - I've found that US Bank usually charges for OFX services. So is it possible you haven't granted permission to US Bank to charge you for these services, and thus it won't work?</p>
<p>I have a US Bank business account, and they want to charge me quite a bit per month to use OFX (Direct Connect), so I've never activated the OFX connection.</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/562086722022-10-20T07:05:20Z2022-10-20T07:05:20ZCan't connect to USBank - direct connect - OFX service method<div><p>Information on downloads with US Bank:</p>
<p><a href="https://www.usbank.com/bank-accounts/checking-accounts/checking-customer-resources/quicken.html">https://www.usbank.com/bank-accounts/checking-accounts/checking-cus...</a></p>
<p>Web Connect is proprietary to Quicken and Intuit.</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/562086722022-10-21T11:00:23Z2022-10-21T11:00:23ZCan't connect to USBank - direct connect - OFX service method<div><p>Hi Rick,</p>
<p>I can see you’ve received a reply from one of our knowledgeable Moneydance customers.To add to this useful information I thought it's worth mentioning that your banks will require you to enable your accounts for application-based online banking.</p>
<p>You can accomplish this by asking your bank to set up your account for direct connections from Quicken. Moneydance uses exactly the same OFX server connection protocol as Quicken but your bank representative may not know this and mistakenly believe that you can not connect in Moneydance.</p>
<p>Calling up your bank and stating precisely the following should get you started:</p>
<p><strong>"Please enable direct connect on my account such that I can connect to your servers directly with Quicken. Also give me the login credentials I need to connect Quicken to this service."</strong></p>
<p>Application-based online banking often requires a different login/PIN than the ones that are used for ATM or web-based banking. When you enable your account for access from Moneydance or Quicken, your financial institution should let you know what customer ID/login and PIN to use. </p>
<p>Please let me know if I can be of further assistance, and thanks for your interest in Moneydance!</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy