tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/24675-kohls-having-connectivity-issuesInfinite Kind: Discussion 2023-06-22T12:00:47Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/567091622022-11-11T01:34:07Z2022-11-11T01:34:07ZKohl's having connectivity issues<div><p>just a user - good question.</p>
<p>Kohl's is my only account (and I have a lot) that does not work, either by OFX or MD+.</p>
<p>I'd be interested in an answer as well, as this has gone on for months.</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/567091622022-11-24T03:34:10Z2022-11-24T03:34:12ZKohl's having connectivity issues<div><p>Hey Infinite Kind, any update on this? Thanks</p></div>garytag:infinitekind.tenderapp.com,2009-01-14:Comment/567091622022-11-24T15:09:52Z2022-11-24T15:09:52ZKohl's having connectivity issues<div><p>Hi,<br>
We are sorry to hear about the problem you have encountered.</p>
<p>I’m sorry to keep you waiting, but I’d like to run your query past the Plaid support team who may be able to provide further information.<br>
We will provide an update as soon as Plaid responds.</p>
<p>Thank you for your patience while we are looking into this for you.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/567091622022-12-27T04:02:51Z2022-12-27T04:02:51ZKohl's having connectivity issues<div><p>Hello Infinite Kind, any update on this? It's been over a month. Thanks.</p></div>garytag:infinitekind.tenderapp.com,2009-01-14:Comment/567091622022-12-27T04:47:52Z2022-12-27T04:47:52ZKohl's having connectivity issues<div><p>just a user - my Kohl's still does not work, hasn't for most of 2022, and I don't expect it to for the foreseeable future... just my thought.</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/567091622022-12-27T04:50:22Z2022-12-27T04:50:22ZKohl's having connectivity issues<div><p>My post was broken off into a private thread, here is the last response I got from Maddy in IK support on Dec 15:</p>
<hr>
<p>Of course, dtd!<br>
I completely agree with what you are saying, in fact I was hoping Plaid would respond in the meantime, and they did.</p>
<p>Please find their reply below:</p>
<p>'Hi Maddy,</p>
<p>Thanks for following up on this. At the moment, we unfortunately don't have any updates on this issue. We are still seeing most connections and Item updates hitting the same error.</p>
<p>We'll continue to follow up here once there are any updates or the issue has been resolved. We appreciate your patience and understanding while we work to resolve this.</p>
<p>Best,<br>
Alyssa<br>
Plaid Support'</p>
<p>Unfortunately, until Plaid and Kohl's Charge resolve the issue between them, there isn't much more we can do at our end. That being said, we'll be monitoring this ticket and we will certainly let you know as soon as there are any development.<br>
I'm truly sorry, I cannot share better news today.</p>
<p>Please let us know if there is anything else we could help with.<br>
Thank you for your understanding and your patience.</p>
<p>-- Maddy, Infinite Kind Support</p></div>dtdtag:infinitekind.tenderapp.com,2009-01-14:Comment/567091622022-12-27T11:59:05Z2022-12-27T11:59:05ZKohl's having connectivity issues<div><p>Thanks @dtd for sharing. I know Quicken works with Kohl's. I don't have that many transactions so manually reconciling is more of a nuisance than an issue. If it was my main MasterCard, that would be an issue. But, this is disappointing for sure.</p></div>gary