MD+ setup

hike305's Avatar

hike305

22 Nov, 2022 12:50 AM

Hello,
I have successfully set up several Plaid connections via MD+. One I'm having trouble with is Ally.

When I go to connect an Ally IRA CD account to a local account, MD presents a list of my *investment* accounts, not my bank accounts. Thus, I cannot make the connection.

I didn't have this problem with my Ally savings account. Also, all my MD investment accounts linked O.K.

Can you advise?
Thanks!

  1. 1 Posted by hike305 on 02 Dec, 2022 04:53 PM

    hike305's Avatar

    Well, nevermind.

    I used the Toolbox to clean up old connections, disconnected my existing Ally connections, then tried to reconnect.

    Ally has now implemented 2FA by sending a text message to a phone number, but I've never owned a cell phone. :(

    I think I'm stuck.

  2. 2 Posted by dtd on 03 Dec, 2022 01:26 AM

    dtd's Avatar

    just a user - maybe you can login to the Ally website, and they may have alternatives in the 2FA versus a text (like maybe an email message?)

  3. 3 Posted by hike305 on 03 Dec, 2022 02:59 AM

    hike305's Avatar

    Thanks, dtd.

    Ally doesn't do emails or calls to VOIP phones for 2FA. So, I registered a phone number with one of the free texting apps on my iPad and was able to get the security code from Ally.

    Now - having cleaned up all my MD+ connections - I'm back to the original problem.

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