tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/24930-cannot-use-moneydance-to-connect-to-penfed-credit-unionInfinite Kind: Discussion 2023-05-06T14:40:22Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/569002422022-11-24T21:46:01Z2022-12-29T18:20:28ZCannot use moneydance + to connect to Penfed credit union<div><p>Any idea when this will be fixed???</p>
<p>Thx</p>
<p>H</p></div>Htownhmantag:infinitekind.tenderapp.com,2009-01-14:Comment/569002422022-11-25T13:29:51Z2022-11-25T13:29:51ZCannot use moneydance + to connect to Penfed credit union<div><p>Hi Howard,<br>
Thank you for contacting Moneydance support.</p>
<p>Although Plaid is currently working with PenFed Credit Union to fix the issue, unfortunately they are unable to provide a specific ETA. The latest update was of Nov 22, 2022.</p>
<p>We'd recommend importing your data manually for the time being. You can download it using the OFX or QFX file format, if available. If not, use the QIF file format. (These files are sometimes referred to as Quicken or MS Money files). You can import the files to Moneydance using File --> Import.<br>
The steps for manually importing your data are outlined in <a href="https://infinitekind.tenderapp.com/kb/online-banking-and-bill-pay/manual-downloads">this article</a> from the Knowledge Base.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/569002422022-11-25T15:21:48Z2022-12-29T18:20:28ZCannot use moneydance + to connect to Penfed credit union<div><p>Thank you very much Maddy, I appreciate it!</p>
<p>All the best,</p>
<p>Howard</p>
<p>Howard B. Gutstein, MD</p>
<p>Cell: 860-491-6349<br>
<strong><em>note new phone number</em></strong></p></div>Htownhmantag:infinitekind.tenderapp.com,2009-01-14:Comment/569002422022-12-08T05:59:48Z2022-12-08T05:59:49ZCannot use moneydance + to connect to Penfed credit union<div><p>Penfed still not working, nor is Target Redcard.</p></div>ixotag:infinitekind.tenderapp.com,2009-01-14:Comment/569002422022-12-22T12:27:02Z2022-12-22T12:27:02ZCannot use moneydance + to connect to Penfed credit union<div><p>Firstly, please accept my sincere apologies for the delay in responding to your query.</p>
<p>You can find the latest reply about the PenFed Credit Union, from Plaid below:</p>
<p>'Thank you for your continued patience while we investigate this issue. Unfortunately, at this time we do not have an update to provide as it is still an active investigation on our Engineering Team's board.</p>
<p>We appreciate your patience and apologize for the inconvenience to your users. Feel free to let us know if you have additional questions in the meantime.</p>
<p>Best,<br>
Riki<br>
Plaid Support'</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddytag:infinitekind.tenderapp.com,2009-01-14:Comment/569002422023-02-04T14:32:44Z2023-02-04T14:32:47ZCannot use moneydance + to connect to Penfed credit union<div><p>Is this a problem unique to Plaid? I understand that there are other connection services. Are they any better with these connections???</p></div>Htownhman