tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/2504-patelco-credit-unionInfinite Kind: Discussion 2016-03-07T13:36:08Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/393138592016-03-03T13:30:34Z2016-03-03T13:30:34ZPatelco Credit Union<div><p>Can you let me know which version of Moneydance you are running?
To do this run Moneydance and select "Help->Console Window..."
from the menu. Then, copy and paste the output of the console
window to this discussion.</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/393138592016-03-04T14:29:18Z2016-03-04T14:29:18ZPatelco Credit Union<div><p>Starting Moneydance 2015.6 (1299) at Fri Mar 04 06:26:07 PST
2016<br>
Settings Folder:<br>
OS: Windows 8 6.2 amd64<br>
Java: 1.8.0_51 (Oracle Corporation)<br>
Is in sandbox: false; restricted file access: false<br>
Initializing Moneydance SSL<br>
Created new custom trust manager<br>
TRUSTMGR: initialized custom stream handler factory...<br>
outdated extension: CreditCardPayoff outdated extension: Payoff
initialised mono font: java.awt.Font[family=Dialog,name=Gill
Sans,style=plain,size=12]<br>
initialised fonts:<br>
base=java.awt.Font[family=Segoe UI,name=Segoe
UI,style=plain,size=12];<br>
numeric=java.awt.Font[family=Dialog,name=Gill
Sans,style=plain,size=12];<br>
register=java.awt.Font[family=Segoe UI,name=Segoe
UI,style=plain,size=11];<br>
header=java.awt.Font[family=Segoe UI,name=Segoe
UI,style=plain,size=14]<br>
multires images available: true<br>
initialised mono font: java.awt.Font[family=Dialog,name=Gill
Sans,style=plain,size=12]<br>
outdated extension: detailedBudget findandreplace (0): 03-04
06:26:09.192|Initialized build 209 ok<br>
outdated extension: forecaster outdated extension: invextension
outdated extension: updater opening last file:
C:\Users\Robert.moneydance\Documents\backups\My Personal
Finances.moneydance<br>
loading dataset: C:\Users\Robert.moneydance\Documents\backups\My
Personal Finances.moneydance<br>
set antialiasing to HRGB<br>
loading with 128 bit encryption key<br>
book:My Personal Finances;
uuid:d380be7f-471e-4e6a-be76-3a252d34e2b4<br>
reading trunk data tiksync/trunk<br>
trunk data loaded (0.674 seconds), checking for incremental
updates<br>
replacing root: null () with new root: Root Account
(2bad7a96-02ed-4eb4-96ad-a166d6e00fb7<br>
balances recalculated in 0.0 seconds<br>
syncing with Dropbox Folder:
C:\Users\Robert\Dropbox.moneydancesync\d380be7f-471e-4e6a-be76-3a252d34e2b4<br>
Saving state file to syncFolder</p></div>robrtmatag:infinitekind.tenderapp.com,2009-01-14:Comment/393138592016-03-07T13:05:26Z2016-03-07T13:05:26ZPatelco Credit Union<div><p>Can you try upgrading to the latest preview release of
Moneydance from here:</p>
<p><a href="http://infinitekind.com/preview">http://infinitekind.com/preview</a></p>
<p>and see if that fixes the issue that you're seeing?</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian Ltag:infinitekind.tenderapp.com,2009-01-14:Comment/393138592016-03-07T13:21:58Z2016-03-07T13:21:58ZPatelco Credit Union<div><p>Hello Ian,</p>
<p>2015.7 (1354) resolved issue with Patelco CU. Thanks for your
help.</p>
<p>------ Original Message ------</p></div>robrtmatag:infinitekind.tenderapp.com,2009-01-14:Comment/393138592016-03-07T13:36:07Z2016-03-07T13:36:07ZPatelco Credit Union<div><p>Great, glad things are working again. Please let me know if I
can be of any further assistance, and thanks for using
Moneydance.</p>
<p>Ian<br>
Infinite Kind Support</p></div>Ian L