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Moneydance+ Orphaned Account

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David Gill

15 Dec, 2022 03:25 AM

I have an account with the name of "no name" and it shows connected in the Set Up Moneydance+ window. There are 2 other accounts that also show connected. Everytime I start up Moneydance I get an Online Error which is included in the attached file. I can't find a way to delete the orphaned account so I no longer will get the error message.

-David

• Image_12-14-22_at_9.22_PM.jpg 161 KB

1. 1 Posted by dtd on 15 Dec, 2022 04:08 AM

   

   Use the toolbox extension. Set Toolbox Options/Advanced Mode as this will be an advanced mode operation.

   Make a backup!

   Go to Menu: Online Banking Tools

   Find Force Disconnect an MD+ Connection (use with care)

   If you see the Item ID in the previous messag, (with all the long letters) you should be able to disconnect this orphaned account.

   Say "Thanks Stuart" here if it all worked. (Stuart is the author of the Toolbox)

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2. 2 Posted by dtd on 15 Dec, 2022 04:09 AM

   

   The previous message assumes you are using Version 2022.5(4091)

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3. 3 Posted by dgill on 16 Dec, 2022 02:20 AM

   

   Thanks Stuart!!

   -David

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4. System closed this discussion on 17 Mar, 2023 02:20 AM.