Fidelity Login
I have two accounts with Fidelity Investments. A few months ago, fidelity asked us to change our login User ID. To update my User ID in MD, I did the following:
Online > Set Up Online Banking > Change > Connect To OFX Service > Picked Fidelity Investments > Mapped it to the right investment account in MD > Put in my new User ID and password > Mapped to the right account at Fidelity > Finish > Done.
Now, when I try to download new transactions the login window pops up showing the old User ID and does not fill in the password. So, I still have to fill in both.
Is there a way to make this change stick?
And why do I still have to input the password?
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1 Posted by -Kevin N. on 24 Dec, 2022 04:44 PM
Hi Amar,
There is a menu item under the 'Online' menu to 'Forget Online Passwords'. You may need to use that to get rid of the old password(s).
https://infinitekind.tenderapp.com/kb/register-and-transactions/men...
Under the 'File' menu, look to the 'Passwords' item to make sure that all of the required information is entered there.
https://infinitekind.tenderapp.com/kb/register-and-transactions/men...
It's been many years since I last used the 'Forget Online Passwords' feature, and it may or may not 'forget' ALL of your online passwords so be prepared for that with a list of your usernames and passwords along with a good recent backup of your data.
-Kevin N. (not a member of MD support)
2 Posted by a.a.khalifeh on 24 Dec, 2022 08:35 PM
Hi Kevin:
Even though the object that I need to change is User ID, not the password,
I tried the Forget passwords option. It seems to have worked. Thanks for
your help.
Amar
3 Posted by -Kevin N. on 24 Dec, 2022 09:26 PM
Hi Amar,
You're welcome. I'm glad to hear that it worked.
Thank you for reporting back with your results.
-Kevin N. (not a member of MD support)
Maddy closed this discussion on 29 Dec, 2022 04:38 PM.