Duplicate Transactions

Ryan Simpkins's Avatar

Ryan Simpkins

25 Jan, 2023 03:57 PM

Starting about 2 weeks ago, all my online Moneydance+ accounts started downloading all the transactions twice. do you know how I can fix this? It's for bank accounts and credit cards.

  1. 1 Posted by dtd on 25 Jan, 2023 11:45 PM

    dtd's Avatar

    just a user

    All I can think of is that for some reason, you are getting a different fitxnid (that's the secret code that says that a download is a duplicate and should be ignored). But you say it is for ALL of your MD+ accounts?

    I was going to ask which bank, but you say it is everything.

    That's my first take on this. Not seen something like this before for ALL accounts.

  2. 2 Posted by Ryan Simpkins on 28 Feb, 2023 03:58 PM

    Ryan Simpkins's Avatar

    Actually, in my haste, I said it was every bank. But it appears it’s only Chase. I just have a lot of Chase accounts. How can I fix this?

    Thanks

  3. 3 Posted by dtd on 28 Feb, 2023 09:36 PM

    dtd's Avatar

    just a user - is it possible that you somehow have Chase picked twice, and you then linked all your accounts twice?

    I personally have Chase connected four times, but that's because I have four logins, and I carefully only connect each account once.

    just a thought, it could still be a fitxnid issue.

  4. 4 Posted by Ryan Simpkins on 05 Apr, 2023 07:53 PM

    Ryan Simpkins's Avatar

    Im not getting this error:

    Error type: ITEM_ERROR
    Error code: ITEM_NOT_FOUND
    Item ID: oekYzQ6L4DS9YQ3dJn5kTMBBxYz99PSJp3QyE
    Request ID: qz2IDZEXKeVNKHb
    Message: The Item you requested cannot be found. This Item does not exist, has been previously removed via /item/remove, or has had access removed by the user.

    THanks!

  5. System closed this discussion on 05 Jul, 2023 08:00 PM.

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