tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/25574-target-redcard-downloads-work-then-stopInfinite Kind: Discussion 2023-06-14T16:20:21Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/577615522023-03-10T17:54:47Z2023-03-10T17:54:47ZTarget RedCard Downloads Work then Stop<div><p>I am having the same issue. Was there any resolution?</p></div>Jeff Jaskulskytag:infinitekind.tenderapp.com,2009-01-14:Comment/577615522023-03-14T22:14:48Z2023-03-14T22:14:48ZTarget RedCard Downloads Work then Stop<div><p>There has been no response from Moneydance or the community. I am still having the problem.</p></div>kevinciottatag:infinitekind.tenderapp.com,2009-01-14:Comment/577615522023-03-15T00:38:34Z2023-03-15T00:38:34ZTarget RedCard Downloads Work then Stop<div><p>Guys,</p>
<p>Some comments if I may.</p>
<p>The community is pretty good at responding to problems in my experience, I would suggest that most of the time if there is no response from the community we simply do not know.</p>
<p>With online banking, I include both direct connect and Moneydance+, we understand the requirements, the limitations and restrictions of each, we understand how it needs to be set up and torn back down again, and also if it really get twisted that it needs to be cleaned out of your data set which would require a script, which Stuart has nicely integrated into the Toolbox extension.</p>
<p>We also understand a lot of the errors, more so with Direct Connect as it has been around longer, it is reasonably well documented, we have more experience with it and there are also less moving parts.</p>
<p>With Moneydance + you have the institution, you have Plaid and you have Moneydance, the community understands the setup part at the data set but cannot track what happens outside of the software, apart from what may appear in Moneydance's error log.</p>
<p>This is where support needs to step up an take ownership of resolving the problem.</p>
<p>Des</p></div>dwgtag:infinitekind.tenderapp.com,2009-01-14:Comment/577615522023-03-15T16:17:52Z2023-03-15T16:17:52ZTarget RedCard Downloads Work then Stop<div><p>@ All</p>
<p>Please stay reassured that this issue was escalated to Plaid support who are currently working on a possible solution. Unfortunately, due to some factors out of their direct control this is taking longer than expected. We will notify you on <a href="https://infinitekind.tenderapp.com/discussions/online-banking/25574-target-redcard-downloads-work-then-stop">this thread</a> you as soon as there are any updates from Plaid.</p>
<p>We apologize for the inconvenience this might be causing.</p>
<p>--<br>
Maddy, Infinite Kind Support</p></div>Maddy