Gerardo Dominguez's Avatar

Gerardo Dominguez

09 Mar, 2016 06:13 AM

I am trying to setup online banking and it is asking for a user name and password is that my online banking one?

  1. 1 Posted by Ian O on 09 Mar, 2016 10:25 AM

    Ian O's Avatar

    Hi Gerardo,

    Which financial institution are trying to connect to?

    Application-based online banking often requires a different login/PIN than the ones that are used for ATM or web-based banking. When you enable your account for access from Moneydance or Quicken, your financial institution should let you know what customer ID/login and PIN to use.

    Ian O
    Infinite Kind Support

  2. System closed this discussion on 08 Jun, 2016 10:30 AM.

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