Ann Drury's Avatar

Ann Drury

11 Mar, 2016 04:03 PM

Sometimes when I download a statement from my bank it duplicates a transaction can you tell me why this is happening.
Many thanks

  1. 1 Posted by Ben Spencer on 11 Mar, 2016 04:10 PM

    Ben Spencer's Avatar


    Can you tell me more about how you are downloading transactions. Are you using Direct connect to automatically download or are you manually downloading a file from your banks website. If you are manually downloading a file what is the file type e.g. QIF, QFX or OFX?

    Ben Spencer
    Infinite Kind Support

  2. System closed this discussion on 10 Jun, 2016 04:20 PM.

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