tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/2659-wont-access-accountInfinite Kind: Discussion 2016-06-20T20:00:26Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/394527162016-03-21T19:55:02Z2016-03-21T19:55:02ZWon't access account.<div><p>Hi Ron,</p>
<p>Our internal documentation states that USAA requires that users
use their <em>member number</em> as the username, and your
<em>PIN</em> as your password. Could you try giving that a shot to
see if you're able to establish your connection with USAA?</p>
<p>Hope this helps, and feel free to contact me with any questions
about this process!</p>
<p>David Hanley<br>
Infinite Kind Support</p></div>David Hanley