Communicating with Chase Bank -- error 2000

nicksue360's Avatar

nicksue360

01 Apr, 2016 07:56 PM

My downloads from Chase Bank have suddenly stopped working. I get an error message about Error Code 2000.

  1. 1 Posted by nicksue360 on 01 Apr, 2016 07:57 PM

    nicksue360's Avatar

    I am tryng to "disable" the online setup and reconnect it, as the forum says, but there's no "Disable" button.

  2. 2 Posted by -Kevin N. on 01 Apr, 2016 08:32 PM

    -Kevin N.'s Avatar

    Hi nicksue360,

    To access the 'Disable' button, from the Moneydance menu bar, go to Online > Set Up Online Banking.
    On the resulting form is the 'Disable' button.

    HTH -Kevin N.

    Edit: Make sure that you are viewing your Chase account in Moneydance before clicking 'Disable'.

  3. System closed this discussion on 01 Jul, 2016 08:40 PM.

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