tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/3095-i-want-a-refundInfinite Kind: Discussion 2016-10-02T02:37:02Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/398891432016-05-16T12:58:47Z2016-05-16T12:58:47ZI want a refund<div><p>Hi Keri,</p>
<p>I'd be happy to offer you a refund, but I am inclined to offer
you technical assistance first. As you have purchased Moneydance
from a third-party site you will have to go through their site to
process your refund request.</p>
<p>Moneydance supports automatic downloads via Direct Connect, and
you can view a list of banks that support this feature <a href="http://infinitekind.com/fi">here</a>. If your bank is not listed,
the best way to get your files into Moneydance is to use a web
browser to download them from your bank's web site. You can
download into QFX, OFX or OFC files (aka Quicken or MS Money
files), any of which will import cleanly into Moneydance.</p>
<p>Jenny<br>
Infinite Kind Support</p></div>Jenny