connection or parsing error...

barry.cornell's Avatar

barry.cornell

Nov 17, 2016 @ 01:12 AM

I've been getting "communication or parsing error" when trying to update accounts from TD Bank. Based on something I saw on line, I downloaded Moneydance 2017 just now, but I'm still getting the error. ??

  1. 1 Posted by barry.cornell on Nov 17, 2016 @ 01:14 AM

    barry.cornell's Avatar

    update - I forgot to mention I did disable the connection. I get now the error when trying to create a new connection.

  2. 2 Posted by Ian O on Nov 17, 2016 @ 12:05 PM

    Ian O's Avatar

    Hi Barry,

    Sorry to hear of the connection issue you have encountered. I believe this may have been caused by a change at TD Bank's end. Another customer who was experiencing the same behaviour has now said they are able to connect. Can you try and connect now and see if you have more success?

    Ian O
    Infinite Kind Support

  3. 3 Posted by barry.cornell on Nov 18, 2016 @ 12:08 AM

    barry.cornell's Avatar

    Yes! Success! thanks

  4. 4 Posted by Ian O on Nov 18, 2016 @ 09:58 AM

    Ian O's Avatar

    Great News! Glad to hear you are back up and running. I'll close this discussion now but if you have questions or need any assistance in future, please get back in touch.

    Ian O
    Infinite Kind Support

  5. Ian O closed this discussion on Nov 18, 2016 @ 09:58 AM.

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