Error Code 2000 or 2000:9

thx11380's Avatar


13 Jun, 2015 03:19 PM

I connect to Wells Fargo on a daily basis using direct connect in MD2015. I went away for a trip and upon my return i can no longer connect directly. I get the following message

"There was an error communicating with your financial institution. The details of this error are below.
Bank Name: Wells Fargo Bank
The error code reported by the server was: 2000
The financial management software you are using is no longer supported. Please upgrade your software or contact us at 1-800-956-4442 for assistance. (2000:9)"

I called Wells and they said to disconnect the account within MD and reacquire using "New Connection" which I did, but to no avail.


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  1. 31 Posted by dwg on 12 Jul, 2015 05:15 AM

    dwg's Avatar


    No problem.

    I worked for your opposition Digital Equipment/Compaq/HP - follow the acquisition trail.

    Alas call handling staff have little or no training these days and a lot do little more than follow the script, getting through to someone. who knows what they are doing is a real challenge.


  2. 32 Posted by kwbear on 05 Aug, 2015 07:44 PM

    kwbear's Avatar

    Uh oh! I believe the 2000 error code is back with Discover card. Hopefully this problem is transient but based on past experience I doubt it. Has anyone else started to encounter the error code: 2000 when attempting to download Discover Card transactions?

  3. 33 Posted by Ray6543 on 28 Nov, 2015 10:09 PM

    Ray6543's Avatar

    I get error code 2000 trying to access a Chase credit card account.

    I have 2 other Chase cards and do not have the same problem with them. In may case, i believe it has to do with "upgraded" security at Chase, but getting to anyone who can helps is problematic.

  4. 34 Posted by David Hanley on 28 Nov, 2015 10:12 PM

    David Hanley's Avatar

    Hi Ray,

    We've recently been made aware of connection issues with some Chase accounts. We are continuing to work on a resolution for this issue. For details on our progress, I'd suggest following this discussion thread:

    David Hanley
    Infinite Kind Support

  5. Ian L closed this discussion on 30 Nov, 2015 12:33 PM.

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