tag:infinitekind.tenderapp.com,2009-01-14:/discussions/online-banking/547-wells-fargo-stopped-downloadingInfinite Kind: Discussion 2015-06-17T12:18:06Ztag:infinitekind.tenderapp.com,2009-01-14:Comment/371327612015-06-15T20:59:32Z2015-06-15T20:59:32ZWells Fargo stopped downloading<div><p>Hello Ron,</p>
<p>You don't need to upgrade Moneydance to keep connecting to your
bank. This is one of the many ways that Quicken forces people to
buy a newer version every few years, but all that you need to do in
Moneydance is to reset your connection to use the new direct
connect information for your bank. To do so, you can follow these
steps:</p>
<p>1) Select your bank account in Moneydance<br>
2) Select the Online->Setup Online Banking button/menu<br>
3) Click the <strong>Disable</strong> button. If you don't see a
disable button, continue to step 5.<br>
4) Select the Online->Setup Online Banking button/menu
(again)<br>
5) Click the <strong>New Connection</strong> button and select your
bank from the list of available institutions that pops up. Hit
OK<br>
6) Continue with the setup process, entering your
username/password<br>
7) Repeat steps 1-6 for any additional accounts</p>
<p>Make sure you pick new connection, even though your bank is
still one of the connection choices after you disable it. Choosing
your bank from the list of available banks will force Moneydance to
download the updated information, which should then allow you to
connect.</p>
<p>Please let me know if you continue to have connection problems
after recreating your connection.</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethantag:infinitekind.tenderapp.com,2009-01-14:Comment/371327612015-06-15T21:03:32Z2015-06-15T21:03:32ZWells Fargo stopped downloading<div><p>Thank you Ethan, for the quick and detailed answer. I will
follow your instructions.</p>
<p>Ron Coffman</p></div>rcoffman@sprintmail.comtag:infinitekind.tenderapp.com,2009-01-14:Comment/371327612015-06-16T21:20:27Z2015-06-16T21:20:27ZWells Fargo stopped downloading<div><p>Worked great! Thanks</p>
<p>Ron</p></div>rcoffman@sprintmail.comtag:infinitekind.tenderapp.com,2009-01-14:Comment/371327612015-06-17T12:18:05Z2015-06-17T12:18:05ZWells Fargo stopped downloading<div><p>Great, I'm glad to hear things seem to be working again. Please
let me know if I can be of further assistance,</p>
<p>Ethan<br>
Moneydance Support</p></div>Ethan