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Looks like e-trade has changed certificates

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dehusk

09 Aug, 2015 04:06 PM

This started about 2 weeks ago. I also don't see e-trade in the list of MoneyDance institutions

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found

1. 1 Posted by David Hanley on 09 Aug, 2015 04:12 PM

   

   Hi Dehusk,

   We've recently become aware of this issue, could you try installing this preview build version of Moneydance to see if it resolves your problem?

   http://infinitekind.com/preview

   Thanks!

   David Hanley
   Infinite Kind Support

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2. 2 Posted by dehusk on 09 Aug, 2015 04:13 PM

   

   Sorry currently running OSX 10.6.8. You don't seem to have a version for 10.6

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3. 3 Posted by patrick on 09 Aug, 2015 09:49 PM

   

   Is this something you can fix for the 2014 version?

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4. 4 Posted by Ian L on 10 Aug, 2015 02:12 PM

   

   I've talked to our lead developer, and he says we can release a version of 2014 with the updated certificates. I'll let you know once it's available for download.

   Ian
   Infinite Kind Support

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5. 5 Posted by patrick on 10 Aug, 2015 02:37 PM

   

   I went ahead and switched to 15.1 (at least for now). It has me nervous after all the early reports of its extreme bugs, but it seems ok so far.

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6. 6 Posted by Ian L on 10 Aug, 2015 03:57 PM

   

   OK, glad to here you are up an running again. Please let me know if you run into any problems.

   Ian
   Infinite Kind Support

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7. Ian L closed this discussion on 10 Aug, 2015 03:57 PM.

8. dehusk re-opened this discussion on 10 Aug, 2015 10:47 PM

9. 7 Posted by dehusk on 10 Aug, 2015 10:47 PM

   

   Thanks

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10. Ethan closed this discussion on 11 Aug, 2015 12:54 PM.

11. dehusk re-opened this discussion on 05 Sep, 2015 03:47 PM

12. 8 Posted by dehusk on 05 Sep, 2015 03:47 PM

    

    Do we have an ETA on the fix?

    Thanks

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13. Support Staff 9 Posted by Ethan on 06 Sep, 2015 12:41 PM

    

    Hello,

    Yes, both the 2015 and the 2014 version have updated certificates for etrade. You can download the 2015 version at http://infinitekind.com/preview, and the 2014 version at http://infinitekind.com/download_2014

    Please let me know if I can be of further assistance,

    Ethan
    Moneydance Support

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14. Ethan closed this discussion on 06 Sep, 2015 12:41 PM.