ETrade Financial Certificate Errors?
I've been using online banking with ETrade Financial for quite some time now but it stopped working a few weeks back and MD still isn't able to connect with the infamous cert error:
There was an error communicating with your financial institution. The details of this error are below.
Bank Name: E*TRADE Financial
A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found
Previous fixes have been possible by downloading the latest version of MD but it looks like I'm already on the latest (2015.5). Is there a newer version available that I missed or some other way to update the cert? The full error is:
javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: No trusted certificate found
at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1937)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:302)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:296)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1478)
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:212)
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:979)
at sun.security.ssl.Handshaker.process_record(Handshaker.java:914)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1050)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1363)
at sun.security.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:735)
at sun.security.ssl.AppOutputStream.write(AppOutputStream.java:123)
at java.io.OutputStream.write(OutputStream.java:75)
at com.moneydance.apps.md.controller.olb.CustomURLStreamHandlerFactory$HttpsURLConnectionImpl.connect(CustomURLStreamHandlerFactory.java:589)
at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.sendMessage(OFXConnection.java:2608)
at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.sendMessage(OFXConnection.java:2550)
at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.refreshServiceInfo(OFXConnection.java:618)
at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.initSecureServices(OFXConnection.java:906)
at com.moneydance.apps.md.controller.olb.ofx.OFXConnection.updateAccountList(OFXConnection.java:380)
at com.moneydance.apps.md.view.gui.OnlineManager.updateAvailableAccounts(OnlineManager.java:220)
at com.moneydance.apps.md.view.gui.ofxsetup.OFXChooseAcctPanel.storeValues(OFXChooseAcctPanel.java:117)
at com.moneydance.apps.md.view.gui.Wizard.nextButtonPressed(Wizard.java:96)
at com.moneydance.apps.md.view.gui.Wizard.actionPerformed(Wizard.java:72)
at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2346)
at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
at javax.swing.plaf.basic.BasicButtonListener.mouseReleased(BasicButtonListener.java:252)
at java.awt.Component.processMouseEvent(Component.java:6525)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
at java.awt.Component.processEvent(Component.java:6290)
at java.awt.Container.processEvent(Container.java:2234)
at java.awt.Component.dispatchEventImpl(Component.java:4881)
at java.awt.Container.dispatchEventImpl(Container.java:2292)
at java.awt.Component.dispatchEvent(Component.java:4703)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4898)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4533)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4462)
at java.awt.Container.dispatchEventImpl(Container.java:2278)
at java.awt.Window.dispatchEventImpl(Window.java:2750)
at java.awt.Component.dispatchEvent(Component.java:4703)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)
at java.awt.EventQueue.access$500(EventQueue.java:97)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.awt.EventQueue$3.run(EventQueue.java:703)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:86)
at java.awt.EventQueue$4.run(EventQueue.java:731)
at java.awt.EventQueue$4.run(EventQueue.java:729)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:109)
at java.awt.WaitDispatchSupport$2.run(WaitDispatchSupport.java:184)
at java.awt.WaitDispatchSupport$4.run(WaitDispatchSupport.java:229)
at java.awt.WaitDispatchSupport$4.run(WaitDispatchSupport.java:227)
at java.security.AccessController.doPrivileged(Native Method)
at java.awt.WaitDispatchSupport.enter(WaitDispatchSupport.java:227)
at java.awt.Dialog.show(Dialog.java:1084)
at java.awt.Component.show(Component.java:1654)
at java.awt.Component.setVisible(Component.java:1606)
at java.awt.Window.setVisible(Window.java:1014)
at java.awt.Dialog.setVisible(Dialog.java:1005)
at com.moneydance.apps.md.view.gui.SecondaryDialog.setVisible(SecondaryDialog.java:104)
at com.moneydance.apps.md.view.gui.ofxsetup.OFXSignupWizard.doIt(OFXSignupWizard.java:110)
at com.moneydance.apps.md.view.gui.MoneydanceGUI.setupOnlineBanking(MoneydanceGUI.java:2551)
at com.moneydance.apps.md.view.gui.InvestAccountDetailPanel.actionPerformed(InvestAccountDetailPanel.java:496)
at com.moneydance.apps.md.view.gui.MDAction.actionPerformed(MDAction.java:156)
at javax.swing.AbstractButton.fireActionPerformed(AbstractButton.java:2022)
at javax.swing.AbstractButton$Handler.actionPerformed(AbstractButton.java:2346)
at javax.swing.DefaultButtonModel.fireActionPerformed(DefaultButtonModel.java:402)
at javax.swing.DefaultButtonModel.setPressed(DefaultButtonModel.java:259)
at javax.swing.AbstractButton.doClick(AbstractButton.java:376)
at javax.swing.plaf.basic.BasicMenuItemUI.doClick(BasicMenuItemUI.java:833)
at javax.swing.plaf.basic.BasicMenuItemUI$Handler.mouseReleased(BasicMenuItemUI.java:877)
at java.awt.Component.processMouseEvent(Component.java:6525)
at javax.swing.JComponent.processMouseEvent(JComponent.java:3324)
at java.awt.Component.processEvent(Component.java:6290)
at java.awt.Container.processEvent(Container.java:2234)
at java.awt.Component.dispatchEventImpl(Component.java:4881)
at java.awt.Container.dispatchEventImpl(Container.java:2292)
at java.awt.Component.dispatchEvent(Component.java:4703)
at java.awt.LightweightDispatcher.retargetMouseEvent(Container.java:4898)
at java.awt.LightweightDispatcher.processMouseEvent(Container.java:4533)
at java.awt.LightweightDispatcher.dispatchEvent(Container.java:4462)
at java.awt.Container.dispatchEventImpl(Container.java:2278)
at java.awt.Window.dispatchEventImpl(Window.java:2750)
at java.awt.Component.dispatchEvent(Component.java:4703)
at java.awt.EventQueue.dispatchEventImpl(EventQueue.java:758)
at java.awt.EventQueue.access$500(EventQueue.java:97)
at java.awt.EventQueue$3.run(EventQueue.java:709)
at java.awt.EventQueue$3.run(EventQueue.java:703)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:86)
at java.awt.EventQueue$4.run(EventQueue.java:731)
at java.awt.EventQueue$4.run(EventQueue.java:729)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.ProtectionDomain$1.doIntersectionPrivilege(ProtectionDomain.java:75)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:728)
at java.awt.EventDispatchThread.pumpOneEventForFilters(EventDispatchThread.java:201)
at java.awt.EventDispatchThread.pumpEventsForFilter(EventDispatchThread.java:116)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:105)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:101)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:93)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:82)
Caused by: sun.security.validator.ValidatorException: No trusted certificate found
at sun.security.validator.SimpleValidator.buildTrustedChain(SimpleValidator.java:384)
at sun.security.validator.SimpleValidator.engineValidate(SimpleValidator.java:133)
at sun.security.validator.Validator.validate(Validator.java:260)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:324)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:229)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:105)
at com.moneydance.apps.md.controller.olb.HttpsHelper2$CustomX509TrustManager.checkServerTrusted(HttpsHelper2.java:356)
at sun.security.ssl.AbstractTrustManagerWrapper.checkServerTrusted(SSLContextImpl.java:922)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1460)
... 104 more
no accounts are available
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1 Posted by David Hanley on 24 Aug, 2015 10:29 PM
Hi Dan,
You'll actually want the latest preview build, rather than the latest official release. You can find the latest preview here at our webpage:
http://infinitekind.com/preview
You may also have to recreate the connection to re-establish the connection. You will need to disable your current connection to your bank and then recreate it using the New Connection button on the Online Banking Setup screen. To do so, you can follow these steps:
Select your bank account in Moneydance
Select the Online->Setup Online Banking button/menu
Click the "Disable" button. If you don't see a disable button, just close the setup window.
Repeat the previous steps for any additional accounts at the same institution.
Select the Online->Setup Online Banking button/menu (again)
Click the "New Connection" button and select your bank and hit OK
Continue with the setup process, entering your username/password
Make sure you pick new connection, even though your bank is still one of the connection choices after you disable it. Choosing your bank from the list of available banks will force Moneydance to download the updated information, which should then allow you to connect.
Please let me know if you continue to have connection problems after recreating your connection.
David Hanley
Infinite Kind Support
2 Posted by dantheelder on 24 Aug, 2015 10:38 PM
The preview build worked perfectly, spot on! I somehow missed those but build 1280 works perfectly for ETrade Financial, thank you for the incredibly fast response. It turned out not to be necessary to re-create my banking connections even.
Ethan closed this discussion on 25 Aug, 2015 12:34 PM.