Trouble with Online banking

's Avatar

blueboy.able

28 Aug, 2015 10:51 PM

Hi,
I bought this program last week. This is my order id: 6897459.
I have tried over and over again to get my bank connected to the program but it just does not seem to work.
The bank i am trying to get it connected to is westpac in Australia.
I think it may have something to do with me not knowing what the routing number for the bank is.
Can you please tell me how i can get connected to this bank.

Thank you for your help!

Kind regards
Able

  1. 1 Posted by dwg on 28 Aug, 2015 11:24 PM

    dwg's Avatar

    As far as I am aware no bank in Australia provides a direct connect service, certainly NAB and Commonwealth do not, so I would not be expecting any other banks to do so. If one of the majors provided it I would expect all to.

    Direct Connect requires more infrastructure, it is not the online access that the banks do provide.

    The only banks I have seen provide such a service are some U.S. based banks, probably as Intuit's Quicken has the capability and they are a big player in the North American personal financial software market. The Australian version of Quicken, developed and marketed by Reckon does not have direct connect capability.

    The banks here however do in general provide the ability to download from their web site MSmoney or Quicken files, in formats like QIF. These can be manually downloaded and imported into Moneydance. It has been some years since I was a Westpac customer so cannot tell you where to find the files or the exact formats Westpac provides.

    Given the structure of the online websites I doubt if it would be possible to automate the download, so would expect it to remain a manual process to a degree.

  2. System closed this discussion on 19 Mar, 2016 05:00 AM.

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