TD Bank security upgrade does not work with Money Dance

Nathan Rose's Avatar

Nathan Rose

18 Jun, 2018 04:13 PM

Hi - TD Bank recently upgraded their security protocol and MoneyDance no longer functions. The error message I receive is below. I called TD Bank and they have no advice as how to correct. Are you able to help? Thanks.

There was an error communicating with your financial institution. The details of this error are below.

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.io.IOException: HTTP Error:400 Bad

  1. 1 Posted by Deb D on 18 Jul, 2018 06:59 PM

    Deb D's Avatar

    Having the same issue - contacted IK but no response yet and no answers on the site. Did you ever get this resolved?

  2. 2 Posted by elifestyle on 09 Aug, 2018 02:47 AM

    elifestyle's Avatar

    IK has gone entirely dark on this topic since about June 25th. Initially, they responded to users and tried to troubleshoot the problem. Then all communications on this topic ceased. The longest related thread is here:

    http://help.infinitekind.com/discussions/problems/45373-cannot-connect-to-download-transactions

    If this gets blocked, search for "cannot connect to download transactions".

    My speculation is that IK can't figure out how to resolve this problem and do not want to face the wrath of users.

    I for one have decided to close all my TD Bank accounts and move to a bank that supports OFX for all client apps.

  3. System closed this discussion on 08 Nov, 2018 02:50 AM.

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