login problem

cbtengr's Avatar


05 Apr, 2009 06:07 PM

Now I cannot login at all! After I registered, it worked fine. Today, my login is refused, cannot recover my password. Cannot re-register because the email is "already in use". How am I supposed to correct this if I cannot reset my password or start a new I have run into this type of problem on other forums and eventually gave up on them. I hope this will not be the case with your new support system. I like Moneydance, but will not jump through hoops to use the new system.

  1. 1 Posted by cbtengr on 05 Apr, 2009 06:30 PM

    cbtengr's Avatar

    I think it's fixed with my home desktop computer. Had a problem logging in yesterday with my laptop via a different ISP.

  2. Support Staff 2 Posted by Sean Reilly on 06 Apr, 2009 12:23 AM

    Sean Reilly's Avatar

    It seems like you were logged in when posting both of these messages, so I'll assume this issue is resolved. Please let me know if it isn't!

  3. Sean Reilly closed this discussion on 06 Apr, 2009 12:23 AM.

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