Good program, Great Support

hoovmoss's Avatar

hoovmoss

13 Sep, 2010 04:07 PM

I wanted to say thanks for all the help I've received over the last few weeks as I was demoing Moneydance. I took the plunge over the weekend and purchased Moneydance. Here are some of the reasons why:
-Of the three programs I tried out, MD was the only one to import my investments correctly.
-MD can create the itemized reports I need; one of the other apps couldn't; I didn't even try in the third, because of other deal-breakers there -Files kept in the Finder, not hidden away in Application support -first class customer support; I've been involved in enough forums to know this is not easy to do -openness to feature suggestions, and a clear means of letting customers know they've been heard

I would like to see some interface improvements, and the confirmation process for downloaded transactions takes some getting used to, but all features I need are there, and in the end that's more important to me than a slick interface and extra bells and whistles.

  1. 1 Posted by Tom Freeman on 13 Sep, 2010 04:41 PM

    Tom Freeman's Avatar

    Thanks for your kind words.

    The developers are constantly working to improve the functionality of Moneydance. If use have specific suggestion, we would pass those along to the developers. Feedback from our user's is our best source for improvement.

    Tom

  2. System closed this discussion on 31 Mar, 2015 03:31 PM.

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