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Re[6]: Transfers between two accounts do not show up in Reports [Problems #113714] [Private Issues #100648]

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david.potter5

29 Aug, 2026 12:14 PM

Hi Maddy - do you know if there is any progress on this suggestion you
logged on my behalf, perhaps in the Alpha releases?

Kind Regards

David Potter

------ Original Message ------
From "David Charles Potter" <[email blocked]>
To "[email blocked]" <[email blocked]>
Date 15/11/2025 12:39:35
Subject Re[5]: Transfers between two accounts do not show up in Reports
[Problems #113714] [Private Issues #100648]

>Hi Maddy
>
>I did explain in detail as to my issue in previous emails. But I'll try
>again here.
>
>I use the Income & Expense reports both Summary and Detail for my Main
>Bank Account. I use the Show Transfers option and this works very well.
>However, The problem is that if any of the Non Source Accounts are also
>used for Expenses, as in my Credit Card or my Virtual Bank Card (which
>I move cash to for purchases as I'm rewarded with Cash Back), where I
>make Categorised Expenses from these accounts, the Reports do not
>capture those Categorised Expenses (or Income if say a Refund has
>occurred)
>
>So as much as I can see transfers in and out of these types of Non
>Source Accounts there is no way to capture actual expenditure from
>these accounts. If I include the Non Source accounts mentioned in the
>Account selection window then I lose the Transfers in and out.
>
>I am hoping these two reports can be tweaked with an additional setting
> > Include Non Source Account Categorised Expenses (and Income if say a
>Refund has occurred)
>
>I do hope my explanation makes sense.
>
>Kind Regards
>
>David Potter
>
>

1. 1 Posted by david.potter5 on 02 Sep, 2026 09:06 AM

   

   Can someone from Support please tell me what I have done wrong to start
   being ignored when I ask questions about Tickets I have raised. In other
   words show some respect!

   Kind Regards

   David Potter

   ------ Original Message ------
   From "Infinite Kind"
   <[email blocked]>
   To [email blocked]
   Date 29/08/2026 13:14:12
   Subject Your support request has been received by The Infinite Kind

   >The Infinite Kind
   ><https://infinitekind.com> The Infinite Kind technical support:
   >infinitekind.com/help <https://infinitekind.com/help>
   > email: [email blocked]
   >Hello david.potter5!
   >
   >This is an automated response to let you know that we've received your
   >request:
   >
   >Re[6]: Transfers between two accounts do not show up in Reports
   >[Problems #113714] [Private Issues #100648]
   >
   >and will respond as quickly as possible. Answers to many common
   >questions can be found in our knowledge base
   ><https://infinitekind.tenderapp.com/kb>.
   >
   >Based on your support request, we think you may find the following
   >articles from our FAQ helpful:
   >
   >Transfers between Accounts
   ><https://infinitekind.tenderapp.com/kb/register-and-transactions/transfers-between-accounts>
   >We'll send an email to you (at [email blocked]) when we update
   >your support request. Alternatively, you can keep track of this
   >conversation online
   ><https://infinitekind.tenderapp.com/discussions/private-issues/105126-re6-transfers-between-two-accounts-do-not-show-up-in-reports-problems-113714-private-issues-100648>.
   >
   >Thanks again!
   >
   >Sincerely,
   >The Infinite Kind
   >
   > Be a part of the Community: Blog
   ><https://infinitekind.com/blog> |
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   >
   >You have been sent this message because you recently opened a help
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   >

   • Edit

2. 2 Posted by Stuart Beesley ... on 02 Sep, 2026 09:21 AM

   

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3. 3 Posted by david.potter5 on 02 Sep, 2026 09:26 AM

   

   Hi Stuart, I have tried this a few times now and for some reason Maddy
   chooses to ignore me.

   Kind Regards

   David Potter

   • Edit

4. Support Staff 4 Posted by Maddy on 02 Sep, 2026 09:56 AM

   

   Hi David,
   Firstly, please accept my sincere apologies for the delay in responding to your query.

   I’m sorry to keep you waiting, but I’d like to run your query past the development team who may be able to provide further information.

   --
   Maddy, Infinite Kind Support

   • Edit

5. 5 Posted by david.potter5 on 02 Sep, 2026 10:45 AM

   

   Thank you Maddy, i thought I had upset you in some way.

   Kind Regards

   David Potter

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