MD 2024.1 (5118) - Foresight bug - doesn't complete forecast for requested time span

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Eric

04 May, 2024 06:39 PM

Hello.

I have a Foresight Forecast normally set to view a 3 month period. However, from that starting point I wanted to extend the forecast to be 18 months. On clicking the Calculate button the forecast started OK but stopped well short of the 18 months requested. In fact it stopped producing the graph after 9 months. On trying again for a forecast of 12 months a similar problem occurs: i.e. it stopped after 6 months!

  1. 1 Posted by DrgnMastr on 04 May, 2024 06:47 PM

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    According to my sources, this is a known bug that is being worked on for the next release.

    -DM (User)

  2. 2 Posted by Eric Ingram on 04 May, 2024 07:02 PM

    Eric Ingram's Avatar

    Cheers for that.

    Hopefully this will resolved soon.

    Eric

  3. Support Staff 3 Posted by Maddy on 03 Jun, 2024 12:33 PM

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    Hi Eric,

    We've just released a new version that should correct the problem for you.

    Moneydance 2024.2 (5130) is now available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    We recommend overwriting or manually removing the older version.

    Please keep us posted on your progress, Thank you!

    --
    Maddy, Infinite Kind Support

  4. 4 Posted by Eric Ingram on 03 Jun, 2024 03:23 PM

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    Hi Maddy,

    Thank you for providing that download link. The updated version does resolve the issue.

    That said, it did seem to have a significant pause before the extended graph was produced.

    I went from a 3 month to a 9 month and then again to an 18 month period. The 3 month was done as expected for my default graph but there a definite pause before the 9 month extensiion to the grpah was produced and again on extending it again to the 18 month period. Perhaps, it was just the new version 'bedding-in'.

    Cheers

    Eric

  5. Support Staff 5 Posted by Maddy on 03 Jun, 2024 03:48 PM

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    Please feel free to send us your error log generated while the delay occurs and I will refer your query to the development team for further advice.

    They are saved on your computer as an errlog.txt file.

    You can get to your error logs as follow:

    1) navigate to Help->Console Window to show the console log in a window

    or

    2) in the Finder, press ⌘⇧G and then copy and paste ~/Library/Containers/com.infinitekind.MoneydanceOSX/Data/Library/Application Support into the field and press enter/return.

    At that point the finder will show an internal folder containing the errlog.txt file which includes the log.

    Finally you can paste the full content to your next reply.
    To add an attachment to this thread, please click on the "Browse" button.

    Thank you

  6. 6 Posted by Eric Ingram on 03 Jun, 2024 07:41 PM

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    Hi Maddy,

    I have tried repeating the forecast test and whilst the behaviour remains the same I do not see anything in the error.txt file that has any bearing on the forecast process.

    So, unless there is another process monitoring option, there is no evidence for the development team to review.

    Cheers

    Eric

  7. Support Staff 7 Posted by Maddy on 07 Jun, 2024 01:16 PM

    Maddy's Avatar

    I'm sorry to hear that the issue persists, Eric!

    I believe this specific problem was fixed in the new alpha version, if you wish to try it. I'd recommend taking a manual backup prior to installing this version - just in case!
    Also, I've flagged your discussion and we will notify you when the new preview is released.

    --
    Maddy, Infinite Kind Support

  8. 8 Posted by Eric Ingram on 07 Jun, 2024 04:02 PM

    Eric Ingram's Avatar
    Hi Maddy. 

    Thank you for email. 

    I can live with this minor issue in the meantime. 

    Looking forward to the next preview version. 

    Cheers

    Eric 

    On 7 Jun 2024, at 14:16, Maddy <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: Maddy (Support staff)

    I'm sorry to hear that the issue persists, Eric!

    I believe this specific problem was fixed in the new alpha version, if you wish to try it. I'd recommend taking a manual backup prior to installing this version - just in case!
    Also, I've flagged your discussion and we will notify you when the new preview is released.

    --
    Maddy, Infinite Kind Support

    On Mon, Jun 03 at 12:41 PM PDT, Eric Ingram wrote:

    Hi Maddy,

    I have tried repeating the forecast test and whilst the behaviour remains the same I do not see anything in the error.txt file that has any bearing on the forecast process.

    So, unless there is another process monitoring option, there is no evidence for the development team to review.

    Cheers

    Eric

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  9. Support Staff 9 Posted by Maddy on 07 Jun, 2024 04:07 PM

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    Please note:

    We've just released a new version that should correct the problem for you.

    Moneydance 2024.2 (5132) is now available to download from this page.

    For a full list of improvements in the preview version, please refer to this page.

    We recommend overwriting or manually removing the older version.

    --
    Maddy, Infinite Kind Support

  10. 10 Posted by Eric Ingram on 17 Jun, 2024 03:22 PM

    Eric Ingram's Avatar

    Hi Maddy,

    The latest (?) version of MD and The Foresight Forecast has another issue (for me anyway) in that it is very difficult to read the Txn amount values because the font beings used is extremely faint.

    I had a look at the Options > Account Options... to see if the colours could be adjusted but could not see an item for the Txn Amount colours.

    Have I missed something?

    TIA

    Cheers

    Eric

  11. Support Staff 11 Posted by Maddy on 17 Jun, 2024 03:49 PM

    Maddy's Avatar

    If you haven't already, you may want to install the latest update.

    A new update was released on Jun 12th 2024.

    Moneydance 2024.2 (5134) is available to download from this page.

    We recommend overwriting or manually removing the older version.

    --
    Maddy, Infinite Kind Support

  12. 12 Posted by Eric Ingram on 17 Jun, 2024 06:40 PM

    Eric Ingram's Avatar

    Hi Maddy,

    Thank you for the link to the latest version.

    Unfortunately it does not address the problem with the forecast txn amount font being almost impossible to read. See attached screen-grab (columns deliberately condensed for example).

    Is there an option to change that specific font and/or colours?

    TIA

    Cheers

    Eric

  13. Support Staff 13 Posted by Maddy on 18 Jun, 2024 08:47 AM

    Maddy's Avatar

    In order to customize the Foresight Forecast colours you should navigate to Moneydance->Preferences->Appearance. Click Customize on the 'Theme' and find the setting for "Icon color for income categories" and "Icon color for expense categories".
    Change them to a lighter color of green and red if you prefer, and click all the OK's to accept. Restart Moneydance for the change to be applied!

    Also, switching to an overall darker theme from Preference might help, as well.

    Lastly, launch Foresight Forecast and choose Options->Account Options. If you double click on the 'Colors' column, you should be able to customize the colour in the resulting window.
    As for the column's size in the 'Transactions tab', these can be dragged/adjusted by pointing in between columns and dragging them sideways using the arrow.

    I hope this information is helpful. Please let us know if you have further questions or need more assistance.

    --
    Maddy, Infinite Kind Support

  14. 14 Posted by Eric Ingram on 18 Jun, 2024 09:16 AM

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    Hi Maddy,

    Thank you for your email.

    Counterintuitively, the colour setting that I had to change was in the MD Settings>Appearance>Theme>Customize.. viz: "color for income categories", and "color for expense categories" rather in the Foresight Forecast options.

    Anyway, your suggestions put me on the right path to resolving this for me, thank you.

    Cheers

    Eric

    PS: is there an option for MD to use British spellings for the UI? The Locale setting is "English (United Kingdom)" but that is not reflected in the UI.

  15. 15 Posted by dwg on 18 Jun, 2024 09:30 AM

    dwg's Avatar

    I'm a fellow Moneydance user.

    That should have, for example changed Check to Cheque, what did it not change?

  16. 16 Posted by Eric Ingram on 18 Jun, 2024 10:25 AM

    Eric Ingram's Avatar

    Hello.

    In Settings, for example, despite the locale being set to English (United Kingdom), in the Appearance tab is the "Customize..." button rather than "Customise...", and then in the "Customize..." settings the word "color" rather than "colour" is used.

    There may be other examples.

    Cheers

    Eric

  17. Support Staff 17 Posted by Maddy on 18 Jun, 2024 11:01 AM

    Maddy's Avatar

    Thanks for letting us know about this issue!
    I've filed a ticket in our ticketing system regarding this issue, so the developers will be looking into it.

    Please let us know if we can be of further assistance!

    --
    Maddy, Infinite Kind Support

  18. 18 Posted by dtd on 19 Jun, 2024 10:28 PM

    dtd's Avatar

    Most of the code base of Moneydance changed in 2023, so what you describe would be inserting code in one language into an entirely different one. (Doable, but not the intent of the code base change)

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