Memos are disappearing
I know I entered several memos on transactions in a credit card account yesterday, and today some of them are gone. The transactions are there, but the memos are blank. Any ideas?
Running 2010r2 on a Powerbook G4
Lloyd
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1 Posted by Ben Spencer on 06 Apr, 2010 03:46 PM
Hi Lloyd
It might be that you did not save your data file. You can set up your preferences to "save on every quit" the option is under File->Preferences->General.
If these were unconfirmed downloaded transaction it might be that you accepted them. In build 735 i believe there is a bug that prevent changes to the memos from taking when you accept an unconfirmed transaction. This problem has been fixed in build 743 which can be downloaded fomr the link below:
http://moneydance.com/trac/wiki/Moneydance2010Beta
Ben Spencer
2 Posted by lslonim on 07 Apr, 2010 12:04 PM
Ben,
Your guess was right - they were unconfirmed. Once you suggested it, I watched carefully as I was updating them. As soon as I confirmed the transaction, the memo vanished. I'm not ready to try the beta, but now I know how to avoid the problem, I do the memo afterwards.
Thanks very much for the quick response!
Lloyd