One account totally freezes Moneydance, sometimes even the entire computer.

tonyblunt's Avatar


26 May, 2024 02:33 PM

Running 2024.1 for some time. Today opened an account (all others appear to be fine) and the program froze, spinning beach ball. Had to restart computer. repeated several times, consistent. All other accounts opened fine. Had a copy of previous Moneydance (2022.4) which worked fine. Added a transaction to the "bad" account. Ran 2024.1 and the account still froze everything but the transaction I entered was there. Could not find anything with toolbox.

  1. 1 Posted by Stuart Beesley ... on 26 May, 2024 02:48 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Investment account?
    Security: Apple? With splits that span the split date?
    If so, bug. Fixed in the next alpha.

    If not, shout?

  2. 2 Posted by tonyblunt on 29 May, 2024 09:02 PM

    tonyblunt's Avatar

    Could be, but not held since 2017? Obviously cannot look at the frozen account, but Toolbox says Apple is a security in the bad account.

  3. 3 Posted by Stuart Beesley ... on 29 May, 2024 09:12 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Yup. You need the MD update.

  4. 4 Posted by tonyblunt on 29 May, 2024 10:30 PM

    tonyblunt's Avatar

    Thank you, is there a release date estimate?

  5. 5 Posted by dtd on 29 May, 2024 10:49 PM

    dtd's Avatar

    For stable release, no.

    The 5129 alpha version, which is in late alpha, may move to preview (as 513x) soon. What's soon? Not sure, but hopefully with a week or so.

    Preview is basically a beta version, but one confident enough to allow users to "try it out", but to be aware there may still be issues (that should then be reported).

  6. 6 Posted by dtd on 29 May, 2024 10:53 PM

    dtd's Avatar

    Some folks, who are used to testing software, have tried 5129 for this very bug, and it seems fixed. Never use live data on an alpha version. But testers know to use backups, virtual machine or other ways to run an alpha without touching live data.

    Previews (betas) are much more lenient...

  7. tonyblunt closed this discussion on 01 Jun, 2024 01:15 PM.

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