Prevented from entering transactions

Jeannette Wilson's Avatar

Jeannette Wilson

26 May, 2024 05:45 PM

I purchased a license for MD in Oct of 2022 and have used it regularly since then. I am now receiving a message that I am using a trial version and should purchase the software license.

I have tried entering my Key P67846484-A6C49514, but receive a message that it is not correct.

Can you tell me how to re-establish my connection to the program.

Thank you,
Jeannette Wilson

  1. 1 Posted by Jeannette Wilso... on 26 May, 2024 05:58 PM

    Jeannette Wilson's Avatar

    Issue is resolved. I found the offer for the discounted purchase of the 2024 upgrade.

  2. Support Staff 2 Posted by Ethan on 27 May, 2024 01:13 AM

    Ethan's Avatar

    I'm glad to hear it sounds like things are sorted out! For the record, you never have to upgrade if the current version is meeting your needs.

    Infinite Kind Support

  3. Ethan closed this discussion on 27 May, 2024 01:13 AM.

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