or Create a profile

Home → Problems →

Downloading Amex

This discussion is public.

mc43rd's Avatar

mc43rd

12 Aug, 2024 02:30 PM

Just noticed that my two amex card accounts haven't downloaded in a week. Is anyone else having this problem? I get this message:

There was an error communicating with your financial institution. The details of this error are below.

Bank Name: American Express
Account: Amex

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.io.IOException: HTTP Error:503 Service Unavailable

Thanks.

  1. 1 david's Avatar david on 12 Aug, 2024 04:16 PM

    Yes! I am experiencing the same. I was able to reconnect one of my Amex Cards, but not the other one. I get the same error message.

  2. 2 TonyRI's Avatar TonyRI on 12 Aug, 2024 05:42 PM

    Hi,

    There's an ongoing discussion concerning the problem with Amex here:

    https://infinitekind.tenderapp.com/discussions/online-banking/12493...

    Regards,

    Tony (Fellow user, NOT IK Support)

  3. 3 sth's Avatar sth on 13 Aug, 2024 02:52 AM

    Yes, I had to switch from OFX to Moneydance+ (ie Plaid) to get downloads working on my AMEX CC. I already had to switch to get my AMEX Savings Account to download.
    (NOT IK Support)

  4. Maddy closed this discussion on 21 Aug, 2024 12:30 PM.

Comments are currently closed for this discussion. You can start a new one.