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Downloading Amex

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mc43rd

12 Aug, 2024 02:30 PM

Just noticed that my two amex card accounts haven't downloaded in a week. Is anyone else having this problem? I get this message:

There was an error communicating with your financial institution. The details of this error are below.

Bank Name: American Express
Account: Amex

A communication or parsing error occurred. This could be the result of a network problem, a proxy error, or misconfigured server.
Error Description: java.io.IOException: HTTP Error:503 Service Unavailable

Thanks.

1. 1 Posted by david on 12 Aug, 2024 04:16 PM

   

   Yes! I am experiencing the same. I was able to reconnect one of my Amex Cards, but not the other one. I get the same error message.

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2. 2 Posted by TonyRI on 12 Aug, 2024 05:42 PM

   

   Hi,

   There's an ongoing discussion concerning the problem with Amex here:

   https://infinitekind.tenderapp.com/discussions/online-banking/12493...

   Regards,

   Tony (Fellow user, NOT IK Support)

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3. 3 Posted by sth on 13 Aug, 2024 02:52 AM

   

   Yes, I had to switch from OFX to Moneydance+ (ie Plaid) to get downloads working on my AMEX CC. I already had to switch to get my AMEX Savings Account to download.
   (NOT IK Support)

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4. Maddy closed this discussion on 21 Aug, 2024 12:30 PM.