iPad app issues

Debra Anderson's Avatar

Debra Anderson

14 Aug, 2024 02:52 PM

I am currently using Moneydance v 2024.1 (5118) on my Mac desktop running MacOS Sonoma 14.6.1. I use iCloud drive and would like to be able to use the app on my iPad, but it "quits" when I try to access my entries. It finds the file fine and opens it, but that's the only thing I can get it to do. Please advise.

Thank you.

  1. 1 Posted by sth on 14 Aug, 2024 03:50 PM

    sth's Avatar

    Under MacOS Sonoma iCloud has problems as a sync type. This is due to Sonoma not keeping all the data from iCloud on your system all the time. Sonoma uses "dataless" files that are placeholders and this confuses Moneydance that expects actual data. You should probably use Dropbox Folder as a sync type.

    I hope you are not just putting a copy of your data file on iCloud and accessing it from both your desktop and the iPad. This will lead to data corruption of the file and is highly deprecated.
    (NOT IK Support)

  2. 2 Posted by Deb Anderson on 14 Aug, 2024 04:58 PM

    Deb Anderson's Avatar

    Deb


    On Aug 14, 2024, at 11:50 AM, sth <[email blocked]> wrote:

     pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

    // Please reply above this line
    ==================================================

    From: sth

    Under MacOS Sonoma iCloud has problems as a sync type. This is due to Sonoma not keeping all the data from iCloud on your system all the time. Sonoma uses "dataless" files that are placeholders and this confuses Moneydance that expects actual data. You should probably use Dropbox Folder as a sync type.

    I hope you are not just putting a copy of your data file on iCloud and accessing it from both your desktop and the iPad. This will lead to data corruption of the file and is highly deprecated.
    (NOT IK Support)

    On Wed, Aug 14 at 07:52 AM PDT, Debra Anderson wrote:

    I am currently using Moneydance v 2024.1 (5118) on my Mac desktop running MacOS Sonoma 14.6.1. I use iCloud drive and would like to be able to use the app on my iPad, but it "quits" when I try to access my entries. It finds the file fine and opens it, but that's the only thing I can get it to do. Please advise.

    Thank you.

    Having trouble reading this? View this discussion online: iPad app issues.

    Reply with #ignore to stop receiving notifications for this discussion.

  3. 3 Posted by sth on 14 Aug, 2024 05:28 PM

    sth's Avatar

    @Deb, When replying to the email, sometimes the added text gets removed. I don't see any content in your reply. Use of the web interface seems to work much better.
    -Scott

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