Investment account disappeared

Mary Sue Ulven's Avatar

Mary Sue Ulven

21 Aug, 2024 05:06 PM

I only update my investment accounts every 3-6 months. While updating them from the website, I discovered one of the accounts is missing in MoneyDance. I can't find it anywhere.

I've used MoneyDance for many years. I'm aware of how specific the process is to completely delete an account. It is not something I could have done accidentally. So what happened to it?

I used to create annual archives but some years ago I read on your website that that was no longer recommended. So I have no backups.

  1. 1 Posted by Stuart Beesley ... on 21 Aug, 2024 05:40 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Does it appear in tools/accounts?

  2. 2 Posted by Mary Sue Ulven on 21 Aug, 2024 06:33 PM

    Mary Sue Ulven's Avatar

    No.

  3. 3 Posted by Stuart Beesley ... on 21 Aug, 2024 07:45 PM

    Stuart Beesley (Mr Toolbox)'s Avatar

    Do you have any ‘restored’ accounts appearing?

    Please grab help/console. Upload that here.

  4. 4 Posted by Mary Sue Ulven on 21 Aug, 2024 10:42 PM

    Mary Sue Ulven's Avatar

    I figured it out. Sorry to bother you!

  5. Maddy closed this discussion on 22 Aug, 2024 12:56 PM.

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