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Transactions 'Unmatching' When Moneydance openned

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craig.g.robertson

10 Sep, 2024 05:26 PM

This problem is happening (again!).

1. 1 Posted by dtd on 10 Sep, 2024 07:12 PM

   

   A bit more detail on both of your issues would really help us help you.

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2. 2 Posted by craig.g.roberts... on 10 Sep, 2024 08:38 PM

   

   When I open Moneydance, transactions that were matched when I last closed it, are no longer matched. This is obviously a fault with Moneydance, and I have reported it before. Could you provide an example of the sort of detail that would make a difference to how this will be fixed?

   Version 2024.2 (5146).

   • Edit

3. 3 Posted by dtd on 10 Sep, 2024 08:56 PM

   

   Yes, I see that you reported this in 2017.

   Has it continued to be a problem for the last 7 years and never resolved?

   Very strange that it is obviously a fault with Moneydance, and that you've not reported it (again!) for seven years.

   So, yes what sort of detail? Do you do syncing (you said you did in 2017) and that could definitely be an issue. What is your primary syncing machine? What is your syncing methodology? (This could explain why things disappear - both unmatching and reminders (other message))

   And the biggie - given seven years - I doubt this has been consistent, or you would have given up on MD long ago. WHAT HAS CHANGED recently to possibly cause this issue to reoccur???

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4. 4 Posted by craig.g.roberts... on 10 Sep, 2024 09:12 PM

   
   
   

   I use Dropbox to sync with my iPhone.

   
   

   I haven’t changed anything. 

   
   

   iP

   
   

   On 10 Sep 2024, at 21:56, dtd <[email blocked]> wrote:
   
   

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: dtd Yes, I see that you reported this in 2017. Has it continued to be a problem for the last 7 years and never resolved? Very strange that it is obviously a fault with Moneydance, and that you've not reported it (again!) for seven years. So, yes what sort of detail? Do you do syncing (you said you did in 2017) and that could definitely be an issue. What is your primary syncing machine? What is your syncing methodology? (This could explain why things disappear - both unmatching and reminders (other message)) And the biggie - given seven years - I doubt this has been consistent, or you would have given up on MD long ago. WHAT HAS CHANGED recently to possibly cause this issue to reoccur??? On Tue, Sep 10 at 01:38 PM PDT, craig.g.robertson wrote: When I open Moneydance, transactions that were matched when I last closed it, are no longer matched. This is obviously a fault with Moneydance, and I have reported it before. Could you provide an example of the sort of detail that would make a difference to how this will be fixed? Version 2024.2 (5146).

   Having trouble reading this? View this discussion online: Transactions 'Unmatching' When Moneydance openned. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

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5. 5 Posted by dtd on 10 Sep, 2024 09:15 PM

   

   So is this a consistent problem, or something that just suddenly occurred again 7 years later?

   • Edit

6. 6 Posted by craig.g.roberts... on 10 Sep, 2024 09:26 PM

   
   See screenshot of the actual response I sent.

   
   

   iP

   
   

   On 10 Sep 2024, at 22:15, dtd <[email blocked]> wrote:
   
   

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: dtd So is this a consistent problem, or something that just suddenly occurred again 7 years later? On Tue, Sep 10 at 02:12 PM PDT, craig.g.robertson wrote: I use Dropbox to sync with my iPhone. I haven’t changed anything.  iP On 10 Sep 2024, at 21:56, dtd <[email blocked]> wrote:  pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); } // Please reply above this line ================================================== From: dtd Yes, I see that you reported this in 2017. Has it continued to be a problem for the last 7 years and never resolved? Very strange that it is obviously a fault with Moneydance, and that you've not reported it (again!) for seven years. So, yes what sort of detail? Do you do syncing (you said you did in 2017) and that could definitely be an issue. What is your primary syncing machine? What is your syncing methodology? (This could explain why things disappear - both unmatching and reminders (other message)) And the biggie - given seven years - I doubt this has been consistent, or you would have given up on MD long ago. WHAT HAS CHANGED recently to possibly cause this issue to reoccur??? On Tue, Sep 10 at 01:38 PM PDT, craig.g.robertson wrote: When I open Moneydance, transactions that were matched when I last closed it, are no longer matched. This is obviously a fault with Moneydance, and I have reported it before. Could you provide an example of the sort of detail that would make a difference to how this will be fixed? Version 2024.2 (5146). Having trouble reading this? View this discussion online: Transactions 'Unmatching' When Moneydance openned. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

   Having trouble reading this? View this discussion online: Transactions 'Unmatching' When Moneydance openned. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

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7. 7 Posted by dtd on 10 Sep, 2024 09:45 PM

   

   "it's been intermittent" is not part of your message response in the forum at this time.

   I'm sorry, but this "intermittent" back and forth without you providing enough information towards resolution has caused me to decide to back away from trying to help you.

   Good luck getting your problem resolved.

   • Edit

8. 8 Posted by craig.g.roberts... on 11 Sep, 2024 05:01 AM

   
   I don’t know what is wrong with the forum.  
   

   
   

   I don’t know what information you would like me to provide, it was intermittent.  But the problem is here now. 

   
   

   I am hardly worried that you’ve stopped offering “help”, you haven’t been the least bit helpful, all you’ve done is ask for more information, complain when I’ve done that.  

   
   

   iP

   
   

   On 10 Sep 2024, at 22:45, dtd <[email blocked]> wrote:
   
   

    pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); }

   // Please reply above this line ================================================== From: dtd "it's been intermittent" is not part of your message response in the forum at this time. I'm sorry, but this "intermittent" back and forth without you providing enough information towards resolution has caused me to decide to back away from trying to help you. Good luck getting your problem resolved. On Tue, Sep 10 at 02:26 PM PDT, craig.g.robertson wrote: See screenshot of the actual response I sent. iP On 10 Sep 2024, at 22:15, dtd <[email blocked]> wrote:  pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); } // Please reply above this line ================================================== From: dtd So is this a consistent problem, or something that just suddenly occurred again 7 years later? On Tue, Sep 10 at 02:12 PM PDT, craig.g.robertson wrote: I use Dropbox to sync with my iPhone. I haven’t changed anything.  iP On 10 Sep 2024, at 21:56, dtd <[email blocked]> wrote:  pre { width: 92%; margin: 10px 2%; padding: 5px 2%; background: rgb(239, 239, 239); border: 1px solid rgb(214, 214, 214); } blockquote { margin-left: 0px; padding-left: 1em; border-left-width: 5px; border-left-style: solid; border-left-color: rgb(204, 204, 204); } // Please reply above this line ================================================== From: dtd Yes, I see that you reported this in 2017. Has it continued to be a problem for the last 7 years and never resolved? Very strange that it is obviously a fault with Moneydance, and that you've not reported it (again!) for seven years. So, yes what sort of detail? Do you do syncing (you said you did in 2017) and that could definitely be an issue. What is your primary syncing machine? What is your syncing methodology? (This could explain why things disappear - both unmatching and reminders (other message)) And the biggie - given seven years - I doubt this has been consistent, or you would have given up on MD long ago. WHAT HAS CHANGED recently to possibly cause this issue to reoccur??? On Tue, Sep 10 at 01:38 PM PDT, craig.g.robertson wrote: When I open Moneydance, transactions that were matched when I last closed it, are no longer matched. This is obviously a fault with Moneydance, and I have reported it before. Could you provide an example of the sort of detail that would make a difference to how this will be fixed? Version 2024.2 (5146). Having trouble reading this? View this discussion online: Transactions 'Unmatching' When Moneydance openned. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page Having trouble reading this? View this discussion online: Transactions 'Unmatching' When Moneydance openned. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

   Having trouble reading this? View this discussion online: Transactions 'Unmatching' When Moneydance openned. To unsubscribe and stop receiving emails from https://infinitekind.tenderapp.com, visit this page

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